We go to another doctor and Dr. Silverman Pamela was standing in for our doctor. Damn! She is super rude and she doesn’t really talk to kids.
Considering she is a pediatrician, I’d expect her to atleast say hello to my kids when we bring them in.
She was also very brusque in her manners and lacked empathy.
She also didn’t pause to listen to any of our concerns and we felt very rushed.
Oh! And the call-in nurse system is ridiculous. They can’t give any useful information (go to the ER is their standard answer) but they charge crazy for that one line answer (insurances will deny it but they make sure to ask patients to pay for it).
I don’t know why they even have that system – a total waste of everyone’s time and resources.
Thank God Dr.Silverman is not our regular pediatrician.