Dr. Nicola Nylander
The Horribly Rude Front Desk Man Was Unhelpful And Worthless
This office is atrocious. Went in for a yearly skin cancer screening with Dr. Nicola Nylander.
When she was looking at my skin I mentioned my current acne prescriptions and skin history since it was my first time seeing her and next thing I know I’m being billed for an office visit for acne instead of preventative care.
The horribly rude front desk man named Anderson was unhelpful and worthless at his job.
I called to ask what it was classified as to see if there was an error and he told me to call billing and to that I said can you just look at my visit since I’ve already called.
He wouldn’t answer me on the phone and instead called 3 min later after I was already back at my desk working, forcing me to call again later in the day and at that point he told me everyone was gone (at 4pm on a Wed).
On top of that I told her only generic prescriptions and they called in a $60 prescription of iron that autofilled so now I have to deal with insurance. I can get iron for $8 at Walmart!
