Dr. Michael G. Close gave me a medication I need and have been taking for a few years. I went to refill it through my mail-order company and they said they could not refill it – I called and found out they need his “DEA number.”
I called the receptionist today and apparently he can no longer prescribe that medication – he no works with another doctor to prescribe it.
I was not informed when this happened, and calls from my mail-order pharmacy to his office were not returned (the receptionist said going through everyone’s file would take forever and that they did not receive a call, for what it’s worth.)
So today I’m scrambling to find a doctor to fulfill this prescription.
That is on top of other bad experiences. I made the appointment for 7:30 so I could get to work by 9.
He didn’t even get there until about 8 a.m. The nurse drew blood and then Dr. Close came in and just talked to me about medicine and diet and other random stuff.
I didn’t stop him because I thought he was building to a point but he wasn’t.
He was called out of his office finally at about 9:15 and came back asking if I was in a hurry and I said well I wasn’t but I was hoping to get to work by 9 and I’m already behind so I need to go.
So he wrote me prescriptions and then said I need to come back in because we never did the actual appointment – checking my heart rate, breathing, etc.
Finally, a few days after that the nurse called on a Friday afternoon and said my blood revealed a few things that we need to talk about.
I missed the call but left two messages. I never received a return phone call.
Who calls a patient and tells them there are a few things from their blood test to discuss and then doesn’t follow up or return their calls?
Avoid this doctor. I don’t think there is any malicious intent but this is really basic stuff a doctor and his staff need to be able to do, and pretty serious.
If you’re wavering after reading the reviews, trust your gut and go somewhere else.