Dr. Kasra Rastani

Utterly Disappointed

I have been to Dr. Kasra Rastani many times. His office has always been presentable, professional, and under control.

I have referred my friends, colleagues, and family members to this doctor for those reasons.

While I am a “regular,” I felt reluctant to write this review.

However, in speaking to other “regulars,” we agreed that the service has changed for the worse.

My last visit a month ago left me utterly disappointed. I felt like I walked into a brand new environment- the “flow” was way off.

He had hired a new person to do hearing exams and this lady seemed flusterred and out of place (that’s an understatement).

In the past, I only waited several minutes for my turn, this time, i waited over haif an hour just to have my hearing re-examined.

There were also other people waiting with me. By the time the lady was ready to see me, she failed to apologize for the wait or even presented a friendly smile and took what seemed like an eternity to pull my records up.

Since I’m a regular, I noticed she did many things differently. She was the opposite of her predecessors who were knowledgeable and experienced.

I was frustrated at the process not to mention the helplessness of being very late to a crucial meeting.

I have now switched to another ENT who has more experienced staffing to keep the “flow” of a busy office running smoothly.

Is Dr. Kasra Rastani a legit?

Dr. Kasra Rastani is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 5 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Dr. Kasra Rastani located?

Dr. Kasra Rastani is headquarted at 490 Post St Suite 848 San Francisco, CA 94102. You can contact Dr. Kasra Rastani by dialing (415) 781-7220 or visit their website kasrarastani.yourmd.com.

How much monetary loss is incurred by Dr. Kasra Rastani’s customers?

According to Dr. Kasra Rastani’s customers, a monetary loss of US $3765 has been reported. The severity of entire incident reports is high.

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5 Reviews on Dr. Kasra Rastani

  1. As far as I'm concerned he will be my ENT until he retires which I hope is not for a long, long time.

    I love Dr. Rastani. He’s very patient and detailed in his explanations, but also efficent in his use of time. It’s the best of both worlds: you don’t feel rushed, and you aren’t there long! I’ve had three appointments, and each time I was in and out in 20 minutes.

    His diagnosis was spot on, and the treatment plan delivered results even sooner than expected. As far as I’m concerned he will be my ENT until he retires which I hope is not for a long, long time.

  2. I highly recommend Dr. Rastani.

    I was impressed with Dr. Rastani, I have never thought about leaving a review for a medical office or any business, but felt compelled to do so. I’m happy I came in for my sinus issues.

    I feel better already. The young lady at the front desk, Nellie was very nice and helpful. If anyone is ever in need of an ENT specialist, I highly recommend Dr. Rastani.

  3. I have now switched to another ENT who has more experienced staffing to keep the "flow" of a busy office running smoothly.

    I have been to Dr. Rastani many times. His office has always been presentable, professional, and under control. I have referred my friends, colleagues, and family members to this doctor for those reasons. While I am a “regular,” I felt reluctant to write this review. However, in speaking to other “regulars,” we agreed that the service has changed for the worse.

    My last visit a month ago left me utterly disappointed. I felt like I walked into a brand new environment- the “flow” was way off. He had hired a new person to do hearing exams and this lady seemed flusterred and out of place (that’s an understatement).

    In the past, I only waited several minutes for my turn, this time, i waited over haif an hour just to have my hearing re-examined. There were also other people waiting with me. By the time the lady was ready to see me, she failed to apologize for the wait or even presented a friendly smile and took what seemed like an eternity to pull my records up.

    Since I’m a regular, I noticed she did many things differently. She was the opposite of her predecessors who were knowledgeable and experienced. I was frustrated at the process not to mention the helplessness of being very late to a crucial meeting. I have now switched to another ENT who has more experienced staffing to keep the “flow” of a busy office running smoothly.

  4. Then I saw my bill where they charged my insurance company $ 300 for one short visit.

    Dr. Rastani was very nice, but misdiagnosed me. My ear hurt so I saw him because he is a Ear, Nose, Throat Doctor. He told me that I absolutely have TMJ. Then I went to see Dr. Charles Allisan and he said absolutely NOT.

    That my ear hurts from sinus inflammation and is 100% not TMJ, which is jaw issues from teeth grinding. I’m giving one star because Dr. Rastani, even though nice, provided me a misdiagnosis and now I realize it was a complete waste of time. Then I saw my bill where they charged my insurance company $ 300 for one short visit.

  5. This ended up being a HUGE waste of time and effort in seeing this doctor.

    I saw all of your amazing reviews so I went to Dr. Rastani. I agree with the very few negative reviews, especially the one about going in with a sinus infection and getting absolutely nowhere. The doctor looked in my ear for a total of one second and said no you don’t have a sinus infection and there is nothing wrong with your ears.

    So I left and absolutely nothing was fixed and it was a complete waste. Then I kept getting hit up with relentless bills and had to write letters explaining that my insurance had already paid them and that I don’t owe an additional $2-300 out of pocket in addition. This ended up being a HUGE waste of time and effort in seeing this doctor.

Reviews: 5
Reported Loss : 3765 $
Severity : High
Reported by : Anonymous
Views :