My boyfriend recently went to Dr. Daniel H Hwang and loved him, so we thought we’d finally hit the jackpot.
Unfortunately that’s where the great experience ended.
After having his annual checkup, we didn’t hear or receive any test results for a MONTH.
Blood results come back a few days later, so a month is just ridiculous.
Since the office had ample time to contact us, we began contacting them.
4/29 – Initial Lab Tests
A MONTH GOES BY AND NOTHING….
5/29 [Call 1]: BF left a voicemail. No one ever called back (figures)
6/3 [Call 2]: I spoke to a receptionist. She put in an order to have the test results mailed to us.
And I requested to have the doctor call my BF to let us know if there was any issues with his blood tests.
6/8 [Call 3]: No call from the doc. I followed up and had to re-request the lab results.
They admitted to not knowing why the doctor hadn’t called us (said it was their error).
And that the doctor would call this time.
It’s now been over a week and still nothing.
They really need to get their act together. This is not professional.