I too was treated with extreme rudeness by Dr. Christopher Pepin’s nurse Marissa.
It was amazing, she yelled at me when I was on the phone with her because SHE had yet to call in a prescription while I was waiting in store.
I wrote a letter to Polyclinic but received no response. Dr. Pepin is nice but always seems very rushed and I feel like a number.
I’m actively looking for a more caring physician in a more respectful and professional environment.