Terrible responsiveness from Douglas Elliman Real Estate, its no wonder their review score is so low on here.
The timeline: Online inquiry for 1 or 2br at The Leonard(101 Leonard St)–immediate email from Iman Bacodari asking buy or rent–informed rental and that was the last I heard from him.
My fiancé had a similar experience- spoke with Iman on the phone, sent an unanswered text and two unanswered emails.
Iman did not know that we were associated with each other either!
Following suit with Iman’s outstanding customer service practices is associate Lisa (last name unknown).
Left her a voicemail 6/13 explaining our motivation (7/1 move-in), budget ($8,000), and issues with Iman.
Still haven’t heard back from her either. The receptionist is the most proactive person in this office!
We called BOND and had an awesome broker meet us same day 6/15 to show us over 20 apartments in 7 different buildings.
We’re seeing our 2br hopeful at The Leonard on Monday.
She will also be our first choice when looking to buy next summer.