Ditech Home Loans

Don't Allow Payments

Don’t use Ditech Home Loans they don’t allow payments after the first of the month even though the late date is the 15th of the month online for free even though they tell you over the phone that you can make a payment online the website doesn’t let you make a payment and you have to call-in I get charged $10 extra they have no customer service after hours very disciple very greedy bad Company don’t use them ever because they’re not out to serve the customer.

Use another company one that has customer service after you get off work and one you can make payments online after the first of the month which is the due date without incurring an extra fee forcing you to pay that fee by only offering to pay by phone service which they fraudulently state on the phone that you agree that you could pay online but you’re opting to pay over the phone when that’s just not the case.

Call the Ditech payment phone number you’ll find out for yourself.

Is Ditech Home Loans a scam?
Ditech Home Loans is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Ditech Home Loans legit?
First Ditech Home Loans is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Ditech Home Loans’s consumers?
There is/are 8 review(s) posted about Ditech Home Loans and it indicates that the severity of the scam is High.
Where is Ditech Home Loans located?
Ditech Home Loans is located at 750 B St, San Diego, CA 92101, USA. You can contact Ditech Home Loans by dialing (866) 475-2621 or visit their website N/A before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Ditech Home Loans’s customers?
According to the report(s), US $2887 was the total loss incurred by Ditech Home Loans’s customers.

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8 reviews on Ditech Home Loans

  1. Judah Thompson

    How is Death-tech, I mean Ditech, still in business

    How is Death-tech, I mean Ditech, still in business??? Their online account platform, customer service, internal “communication” (or complete lack thereof) and every other aspect of their operation is embarrassingly bad.
    Before you get a mortgage make your lender put it in writing that your loan won’t be sold to Ditech.

  2. Lindsey Garcia

    The absolute worst!

    Worst. Company. In. The. Universe! If you value your life, your sanity, or the planet, do NOT give your valuable business to Ditech. It’s impossible to overstate how bad they suck! Horrible. The absolute worst!

  3. Melanie Martinez

    Avoid at all costs if you value your credit rating!

    Our mortgage loan was sold to Ditech and we have had nothing but problems with our automatic payments due to Ditech’s internal computer software issues.

    It’s taken 3 weeks to try and resolve a problem that their computer system created and it’s still not solved. If you can avoid Ditech it will solve a lot of headaches in the future. Avoid at all costs if you value your credit rating!

  4. Eduardo Robinson

    This company is terrible, horrible the worse

    This company is terrible, horrible the worse in 20 years of experience dealing with lenders, I did not apply with them, my lender sold my loan to them. Ditech is the same a quicken loans and green tree, be carefull do not get a loan with this companies please! I advise you I agree with Judah M 100 %, they do not do customer service at all. Please watch your money

  5. Kevin Peterson

    THE WORST MORTGAGE SERVICING EVER!!

    They can’t answer the most basic of questions like “When is my loan considered seasoned so I can have the PMI removed?” without reading a script that says “we’ll get back to you in 21 business days with that information.” And of course they don’t get back to you.

    Every agent you speak with gives you different answers, and then they double bill you even though your autopay is set up to only come out once per month. Literally, they tried to take my mortgage out TWICE, from the same account, SIMULTANEOUSLY! Who does that? How inept and incompetent can one agency be? If you value your sanity go with another lender!!!

  6. Craig Hernandez

    Horrible

    Horrible. BAD, BAD, BAD, BAD. Stay away. Every customer service rep tells you different things. They contradict each other. It takes them 10-15 days to “receive” a fax but require fax communication.

    They want proof of the money they receive from your bank account as an Ach transfer even though they got the money with no missed payments ever (it was an extra payment).

    They then call this “company policy” because there is no rational explanation for it. Bizzare and painful to work with. I’d rather deal with Comcast or Sprint (or fill in the worst customer service experience you can think of).

  7. Keith Walker

    I would starve to death before I went to them.

    HORRIBLE!!! and Incompetent. Dealing with Ditech is one of worst experiences of my life. Over the span of 6 months, Ditech continues to mess up on my 2 loans I have with them. How they ever got control of my loans is beyond me.

    Ditech has messed up everything from Escrow miscalculations, lying about removing the mortgage insurance off my loan, adding home repair insurance to my mortgage that I never authorized, not applying my mortgage payments to my loans, charging me fees and penalties for thier own errors, and the list goes on.

    This last Ditech screwup truly shows thier incompetence. I get a letter from Ditech dated , threatening collections and fines because my payment was not made, which is made electronically, by the way. I then go online to thier own website and see where they show my payment was received on. Duh!!!!!!

    This will be about the 20th time in 5 months I have had to called Ditech to get my accounts straightened out yet again, from thier ongoing errors. How this company can even stay in business is beyond me. One star is even too good for Ditech. BEWARE AT ALL COSTS!!!!!! If they were the very last lender in the world, I would starve to death before I went to them.

  8. Denise Thompson

    Scammer

    they are a total waste of time, they dont try to help, they dont call you back. discusted…

Reviews:8
Reported Loss :2887 $
Severity of Scam :High
Reported by : Anonymous
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