I went to Denali Physical Therapy 6 times as a referred by my doctor to get help with my neck. First time I get there I see my therapist, I was there for maybe 10 minutes and he says he doesn’t know what to do to help me and sends me home.
My doctors calls him and explains what needs to be done and so I set up another appointment.
When I get there they tell me they had changed my appointment to an earlier time that day and they couldn’t see me at my scheduled time.
I was never notified, which normally I wouldn’t care about something like that but this was middle of January and I was walking 2 miles there and back.
My next one was fine, I saw my therapist and we came up with a plan of recovery.
My fourth appointment my therapist didn’t show up, had someone else see me and she tells me he didn’t leave any notes or instructions so she was going to have to improvise.
What she did was completely irrelevant to what was outlined in my plan and I left a little early because she didn’t know what to do. (Of course they still charge full price for that).
My final appointment my therapist is working with me finally, I get dizzy, he gets nervous and again tells me he doesn’t think he can do anything for me and I shouldn’t continue with them.
I leave a little early (again charging me full price).
Then, while trying to pay off my bills, I call to make a payment and they say they’ll only take it in full or they’ll send t to collections.
They literally would not take my money. I absolutely hate this place.