Cynthia Miles, CPA did my taxes for 2015, i’m a full-time DJ and my mother was in the same profession before she passed away.
She did her taxes for a long time, so naturally I figured why not go with Cindy as well.
I had used different CPAs prior so l Felt very good and was excited about using Cindy for the first time.
Why this is a one star review is because no matter how hard I try I cannot get in touch with her.
Also her receptionist is extraordinarily rude and if I didn’t know better every time I called swear she never even relays it back to Cindy.
Fast forward to today, I keep getting letter after letter from the IRS stating my taxes were not filed properly and I now open I’ll see you after penalty, everything is messed up, and of course when I go to call Cindy… she’s on vacation.
I have a question after question regarding my situation now and I have nobody to help me so I feel like I’m totally by myself, in hindsight I would’ve chosen a different route for my taxes I will not be using her ever again or recommend her if anyone asks me.
I own my own business and know how important customer service is and having a open communication with my clients is absolutely invaluable.