BEWARE from Comprehensive Pain Management !!! Peggy is the most unprofessional person I’ve ever dealt with! I tried to obtain my medical records to transfer care, and she said I needed to pay a balance. The amount is estimated because they didn’t even bill by insurance carrier, yet!
They refused to provide records to my new provider as well as to myself.
Peggy swore that the amount is what I will owe, even though I assured her that my insurance policy will pay 100% of the charges.
The reasonable thing to do would be to ensure that my medical records were shared with my new provider to facilitate the transfer of care.
They need to handle billing in a timelier manner rather than do it all at once at discharge.
After all, that professional courtesy would be necessary in transferring care, as records are an integral part of this process.
Beware! Make sure they bill your insurance carrier after every visit. That way, they can keep an accurate and up-to-date account balance and prevent this issue in the future.
If you are an Anchorage resident, you will be limited to appointments only on Wednesday. You will be subject to extraordinary level of scrutiny by Colleen and Peggy.
Dr. Jaconette is reasonable and very easy to talk to. He will take great care of you until you piss of the nurse. Then, it’s over. HAHA
Dr. Jaconette even wanted to “take it outside” when I came to the office to pay my estimated bill and pick-up my records.
This encounter occurred after the discussion became heated between Peggy and I. Of course, the entire conversation between Peggy, Colleen, and Dr. Jaconette was recorded on my iPhone.
If you want to hear it, let me know. You’ll be surprised by how unprofessional they were!
Good luck on your pain management, and be sure to bring yourself down to Peggy’s intelligence level when interacting with her. 🙂