Not happy Do Not do a mortgage with Colorado State Bank & Trust Mortgage trying to get help is a total and complete joke.
1st I bought a home in late before FHA changed their rules on PMI insurance I closed at the closing my loan officer told me pay down the house to 90% loan to value and the insurance comes off.
I did as told we sold a rental property and paid the home down to 150 called to have the insurance removed that’s when I get the first shock I’m sorry sir we cannot remove the insurance till you have had the loan 5 years minimum.
I get a letter stating that the PMI insurance is dropping 1/2018.
I’m ok with this not happy but ok fast forward I get my statement for January guess what PMI is still on the loan.
I call They tell me make your payment we will open a claim to find out why and they can’t find the letter that they sent me stating the PMI is dropping off the loan.
I sent the letter in to them they call me oh the insurance isn’t dropping till March.
My suggestion DO NOT USE these guys for a loan very difficult to get help let alone get answers.
Use anyone but CO STATE BANK and trust.