Clarity Tax Service, Inc.

Customer Service

Use this service at your own risk Not recommended. I had used Clarity Tax Service for 8 years, my returns were processed by Roger Keeling and I was pleased with his service.

Last year Roger quit and Amy Kennedy processed my returns.

Although I had all documents sent to Amy in Feb 2018, she waited till the last minute to file my returns , April 17 2018, and charged me $3.5 times (~$3000.00) what it cost me previously.

I felt I had no choice but to pay this invoice. But she never returned my documents or sent me hard copies of my returns.

Six months later and after I had made numerous phone calls, emails, and a couple letters to her, she returned my documents in September 2018.

She had the nerve to send me an invoice for another $3000.00 payment today, Oct. 31 2018, asking me to pay for her negligence and tardiness. Unbelievable.

Is Clarity Tax Service, Inc. a legit?

Clarity Tax Service, Inc. is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 5 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Clarity Tax Service, Inc. located?

Clarity Tax Service, Inc. is headquarted at 3206 SE Hawthorne Blvd Portland, OR 97214. You can contact Clarity Tax Service, Inc. by dialing (503) 236-1040 or visit their website claritytax.net.

How much monetary loss is incurred by Clarity Tax Service, Inc.’s customers?

According to Clarity Tax Service, Inc.’s customers, a monetary loss of US $4585 has been reported. The severity of entire incident reports is medium.

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5 Reviews on Clarity Tax Service, Inc.

  1. False Reviews - Stalker Doesn't Quit

    I own Clarity Tax Service. I have never had a claim filed against my fully licensed and insured corporation in almost 14 years in business. I did have a stalker, who is posting on this site as well as on Google, Yelp, etc. None of these bad reviews are real, and my prices are quite reasonable compared to other CPA firms.

    I can provide references from dozens of long term clients, and details about this stalker, his arrest record, and his friends upon request. Please see Linked In for real references and reviews. It’s easy to hide behind anonymity.

  2. Well I will be filling in the blanks on Turbo Tax for a lot less than their fee.

    Year one, they did our taxes, and we got a large return – very happy! Year two, by asking a few questions, we discovered that no only had they made a mistake on our year two taxes, they also had made one on our year one taxes that ended up costing us $7000!!!!!

    They offered NO compensation, not a reduction in either years fees, not a free return for the next year, barely even an apology. Their only explaination was that they must have not “filled in a blank”. Well I will be filling in the blanks on Turbo Tax for a lot less than their fee.

    This was all after it took until September to finish year one’s taxes (multiple extensions), and I’m not sure if they would have been filed had we not kept calling asking if they were done.

  3. Stay away.

    Stay away. Save a lot of time, penalties and hassle by not doing business with Clarity Tax.

  4. Had an appointment with Clarity Tax Service.

    Had an appointment with Clarity Tax Service. When I arrived at the office, the door was locked and nobody was there. Later that afternoon, I received an email asking to reschedule.

    Chatted by text, rescheduled for the next day, then received another email telling me “I’ve done quite a bit of free and virtually free work for the alternative “community” in years past. Several of those clients refused to pay their invoices, and I’m now more careful about who I chose to work with” and refusing to see me.

  5. Use this service at your own risk Not recommended

    Use this service at your own risk Not recommended. I had used Clarity Tax Service for 8 years, my returns were processed by Roger Keeling and I was pleased with his service. Last year Roger quit and Amy Kennedy processed my returns. Although I had all documents sent to Amy in Feb , she waited till the last minute to file my returns , , and charged me $3.5 times (~$3000.00) what it cost me previously.

    I felt I had no choice but to pay this invoice. But she never returned my documents or sent me hard copies of my returns. Six months later and after I had made numerous phone calls, emails, and a couple letters to her, she returned my documents in September . She had the nerve to send me an invoice for another $3000.00 payment today, Oct. , asking me to pay for her negligence and tardiness. Unbelievable.

Reviews: 5
Reported Loss : 4585 $
Severity : Medium
Reported by : Anonymous
Views :