Only one of 2 possibilities can explain our experience with Cindy Smades as a Real Estate Agent with London Properties.
she is grossly incompetent or she has no interest in the selling of a home for her client.
Our experience involves a short sale purchase. 1st, our offer was never submitted to seller’s financing company and had to be submitted by our agent.
Second, after the approval of the short sale, and a week before closing, we find out there is a 2nd loan on the property that has not even been contacted in regards to the short sale.
To add a cherry on top, the 2nd loan company did not get the paperwork for over a month and then added a $250 penalty.
Add 6 weeks of a lack of diligence by Cindy and she will not accept the responsibility for the delay and refuses to pay the $250
Even a share for that her office suggested she should pay.
The London Properties staff and the loan company even suggested she split the fine with our agent and she refused that.
Along with all of that, all communications with her have been exceptionally rude on phone, and at least 2 weeks by e-mail.
As a public service, it would be a good thing to avoid using Miss Smades on any kind of real estate transaction.
Her lack of professionalism, diligence and responsibility has been a hindrance in this entire process. Avoid using her if you would like to have the transaction done.
As a side note, her affiliation with London Properties should not have any reflection on other agents with London Properties.
This is strictly a review of the conduct and service level of Cindy Smades.