Cbiz Actuarial & Benefit Consu...

Extremely unprofessional

Hard to describe how extremely unprofessional Cbiz Actuarial & Benefit Consultants is. They do not pick up the main line. Looking for someone to talk to requires dialing random extensions, most of which are busy, or do not answer.

I left a voicemail on some extension, never got a call back.

Finally, after continuing to dial extension after extension, I reached someone to please tell me who the account “manager” is for my retirement plan and give me her direct number.

Who turns out to be the most rude, unprofessional and passive aggressive employee I ever encountered.

The one time she picked up the phone, she curtly informed me it will take her 5 business day to email me the forms I need to roll my funds out because, quote, she is “too busy” and does not have time to prepare it.

Yes, sending an email, with a couple of forms attached will take her 5 business days, peppered with a ton of attitude to make me feel I am just so unreasonable to expect any speedier service from my plan manager.

She actually sent in 2 business days and after a weekend, but since she told me it will take awhile I had to make a different arrangement for the funds in the account. Thanks for that!

A few weeks later I am ready to roll, so I submit the forms she sent me – she does not acknowledge even receiving them.

She does not pick up the phone. Emailed, again to please confirm she got them. Got back one liner “I received the form you submitted.”

I emailed her back right away, not that I know she is not dead, to ask if all looks good and timing on processing. Crickets. Another email. Crickets. Another email. Crickets.

Wow, just wow. I’d try to get a manager but what is the point. This company is rotten.

Is Cbiz Actuarial & Benefit Consultants a legit?

Cbiz Actuarial & Benefit Consultants is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Cbiz Actuarial & Benefit Consultants located?

Cbiz Actuarial & Benefit Consultants is headquarted at 3101 N Central Ave Phoenix, AZ 85012. You can contact Cbiz Actuarial & Benefit Consultants by dialing (602) 277-2371 or visit their website cbiz.com.

How much monetary loss is incurred by Cbiz Actuarial & Benefit Consultants’s customers?

According to Cbiz Actuarial & Benefit Consultants’s customers, a monetary loss of US $1200 has been reported. The severity of entire incident reports is extremely high.

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Reviews: 0
Reported Loss : 1200 $
Severity : Extremely High
Reported by : Anonymous
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