Carefree Dental

Carefree dental lies about saving dental cost

I watched an ad saying that I can save more than $500 on my family’s dental care every year if I chose a dental card from Carefree dental. I thought to check the deal and went to the website. It says by paying smallest monthly rental on their dental card, one can save a lot of money. The packages are for individuals as well as entire family.

After I ordered the card, I realized that I was not able to take any benefit of it. We paid rentals for few months and then decided to cancel the card. One reason for cancelling the card was they charged my Visa card for more money that they said the card would cost every month.

Also, there was no benefit from the card. This is just a personal feedback. We do not go that much to the dentist and we all have better dental health. Before deciding to cancel the card, I did try to ask them the reason for extra deduction from the card. To this, they did not say much. They did not refund the extra deduction they made.

When I called them, they told me that the deductions are as per the plan. They asked me to send the transaction details from the bank. I called back and requested them to send me the details. It took a week for the bank to revert back. When I called this company after sending an email with the attached transaction details, the guy said that there has been no such problem reported from my end.

I went through the entire conversation again. This guy told me to wait for some time before they could look through the details. I did as they asked. However, no one replied. Later, after three days, I called them back again and they had the same doubt. They did not know who talked to me.

After thinking it through, my wife and I decided to cancel the card and decided to wait for the refund and to follow up from time to time. So, I called to cancel the card. After cancelling the card, we thought that there would not be any charges from my Visa card.

It was around three months later that I realized that there were deductions from my card for every month since the time I cancelled my card. I called the Carefree dentals customer care to report the same. They said that it takes some time to cancel the card once the cancellation request is placed. This is insane.

It was almost three months and they had not even been able to cancel a card’s subscription. That sounded too idiotic to me. I asked to talk to a supervisor. The guy put me on hold for 45 minutes and never returned back. After 45 minutes the call got disconnected by itself. I called again and straight away asked for a supervisor.

This time, they did connect me to someone who said that he was the supervisor. However, I really doubt he knew anything more than these support guys knew. He said that he would look into the matter and said that the card was cancelled right away. However, the fourth month, the deduction again happened.

I called the support and they said that they had looked into the matter and would be able to refund one month’s fee. And, they said that there won’t be any deductions going forward. I asked them what about the other refunds that I am eligible for. They said that they would be working on those too. But I do believe that they would just sleep on it. Anyway, cutting the long story short, the refund for one month was made after 15 days of deduction. Also, the card was finally cancelled. However, the refunds that were still remaining never hit my bank account.

They did remember to call me and convince me to subscribe for the card again. I am never going to use this card ever again. This company is full of crap. They did not do anything to refund my money. I call them often to ask for the update on the refund and they keep transferring my call to other people and them finally disconnecting it.

I have yet, not able to understand how they can accomplish such scam and still run their company. I checked the reviews online and saw many people posting about the same problem. Their cards being overcharged and some even claimed that they were put on subscription without owning a card.

I believe that these people are not going to return my money. I have lost hundreds of dollars because of these guys. I keep calling them and they keep refusing my requests. My wife also calls whenever she is free and I do the same thing. These guys are scammers and fraudsters. They have made many clients repent their decision of buying the card. I now think, their advertisements said that we can save $500, but out of what amount.

Since the time I subscribed for the card, I am being paying unnecessary fees. These guys have nerves to call me and ask me to pay them again for more months. After few months, I received a bill saying that the card was cancelled, however, I owe them $30. However, they were waving that amount as I did not use their service ever after subscribing it in the first place.

Is this a way to threaten me that I could have been taken advantage of further? I do not know what to say, but these people must be charged for online fraud or whatever is the category their scam falls under. But, they must be charged. Or else, they would keep scamming people and taking away their money for no reason.

Is Carefree Dental a legit?

Carefree Dental is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 15 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Carefree Dental located?

Carefree Dental is headquarted at USA. You can contact Carefree Dental by dialing 1-800-240-2973 or visit their website www.carefreedental.com.

How much monetary loss is incurred by Carefree Dental’s customers?

According to Carefree Dental’s customers, a monetary loss of US $570 has been reported. The severity of entire incident reports is high.

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15 Reviews on Carefree Dental

  1. Hi. I want to make a complaint against your company because, THE REPRESENTATIVE THAT SIGNED ME UP SAID THAT I COULD USE THIS SERVICE AT SEVERAL LOCATIONS THAT HAVE NEVER HEARD OF CARE FREE DENTAL.
    If you would review my history, it shows that I have NEVER used this service because I was informed that this company was ACCEPTED at most locations, but in reality, Noone, in this location or any provididers that I was told about, when purchasing this discount card, IS NOT TRUE!!
    This service, As Noted on my account, was purchased 4 yes ago but has never been used because of THE UNTRUE statements made when purchased.
    I WANT ALL MY MONEY THAT WAS TAKEN OUT OF MY ACCT, THE last 4 YRS. BACK because of misleading me to purchase this , discount card, with SEVERAL misleading information STATEMENTS made at time of SERVICE! PLEASE SEND This complaint to whoever takes care of this and please contact me at 205-612-9404, or email listed!!!!

    P.S. I am a customer that is on a budget that is considered Low income bracket.!!

    I look forward to hearing from you ASAP!

    K.P

  2. Predatory Company, Preying on the disadvantaged

    I was trying to renew my government assistance and this number was listed on the bottom of my letter from Banner University (my current medical insurance) to renew my same plan I had before. The dude made it sound like it was an easy process and like he knew what I was talking about, and so I didn’t question much because I figured I could trust a number that was listed to call on the back of my ACCCHS card. Later I find out from my father who works in the mental health scene and with insurance companies that ACCCHS has been selling our information to third party companies and subsidiaries… And do I really have to explain why that is dangerous and ethically dog shit to do as a fucking mental health company? I was told I’d be getting a call for an interview for my real insurance and the dude made me give my SSN and all my Heath e Arizona account info, which he proceeded to change so that I couldn’t even access my account online anymore as my phone number was changed. I’m beyond disappointed and frustrated by this kind of shit.

  3. Total Scam

    I didn’t subscribe but what a scam. I thought I had called my mail order prescription service and instead I got pressured to try and sign up for Carefree dental carefreeMD and Carefree Legal

  4. Did not order this already have dental, demand complete refund

    Didn’t order this !!! Don’t know why this is even on my phone

  5. Did not order this already have dental

    Didn’t order this !!!

  6. Total scam ! My debit account was charged $3.50 for Care Free Dental, $2.97 for Care free Legal assistance, Care free M D $2.78 ! I call 1-888-652-7410 back the phone # ins not in service to speak to someone! He stated I would receive a $100 held at there main processing center ! It's all B.S.-

    It’s all a scam ! Buyer be ware- I’m changing my Debit card today! To avoid any other charges-

  7. Scammers

    If Anyone Has Been SCAMMED By This Company & You CAN’T Get Your Money Back, Contact The Federal Trade Commission, They Investigated Thousands of Fraudulent Cases, They 9 Times Out of 10 Will See That You Will Get Your Money Back! I Guarantee This.

  8. Scam?

    They have been taking 9.95 and 19.95 from my mothers account for dental insurance. (she had dentures). Never received a card or policy number etc… and no way to get it cancelled. When she cancelled her debit card, they somehow got the new card number, even though she had passed away before she ever even saw the new card….

  9. Enrolled Me After I Backed Out Before End of Call

    Woman talked very fast, she told me that my card would not be charged that she just needed one on file for now. I gave her an American Gift Card with no name. They originally received my info from Instagram which wasn’t the correct last name to begin with. She said that if I signed up I would get a Walmart gift card. What a joke it was for $5 . I told her I needed a call back or to leave a message on my voicemail preferably where I could call them back. She never left me a number.

    I received a letter saying I had been enrolled and had a Member number and that my gift card would be charged the 17th of each month there wasn’t even a card enclosed as stated. I have seen many bad reviews. When I called back the women did not announce herself or the company, started asking a bunch of personal info. Birthdate, Address, etc. Than she wanted my SS # I drew the line there I said you have my name and birthdate, you obviously have my address just cancel it now! and the phone hung up.

  10. Used before

    I’ve used this program before and it was very open as far as the price and where to go. All I had to do was do the research as far as a dentist that will accept the discount program. Now I have started the program again and hopefully it is as successful for me as it was before.

  11. Big time scammer

    They advertise that giving 50% discount for implant. I’m very disappointed coz I had teeth work done and I got no discount from care free dental.
    I sent them my bill through fax from my dentist but no reply. I kept calling the customer service someone will get back with me but no one call. They should stop this monkey business. How they can get away from this crime.

  12. Have paid 280 in fees after canceling !

    I believe this company is not going to return my money. I have lost hundreds of dollars because of these guys. I keep calling them and they keep refusing my requests to cancel. 1 hour waits and then they disconnect. My wife also calls whenever she is free and gets the same thing. These guys are scammers and fraudsters.
    How are they scammers allowed to steal from honest people seeking some financial help.
    For m the own mental health I’m giving up.
    So upsetting !!!

  13. SCAM - RUN FORREST RUN !!!

    I found an additional an ad saying that I can save more than $500 on my family’s dental care every year if I chose a dental card from Carefree dental. I thought to check the deal and went to the website. It says by paying smallest monthly rental on their dental card, one can save a lot of money. The packages are for individuals as well as entire family.

    After I ordered the card, I realized that I was not able to take any benefit of it. We paid rentals for few months and then decided to cancel the card. One reason for cancelling the card was they charged my Visa card for more money that they said the card would cost every month.

    Also, there was no benefit from the card. This is just a personal feedback. We do not go that much to the dentist and we all have better dental health. Before deciding to cancel the card, I did try to ask them the reason for extra deduction from the card. To this, they did not say much. They did not refund the extra deduction they made.

    When I called them, they told me that the deductions are as per the plan. They asked me to send the transaction details from the bank. I called back and requested them to send me the details. It took a week for the bank to revert back. When I called this company after sending an email with the attached transaction details, the guy said that there has been no such problem reported from my end.

    I went through the entire conversation again. This guy told me to wait for some time before they could look through the details. I did as they asked. However, no one replied. Later, after three days, I called them back again and they I went through the same scam. They did not know who talked to me.

    After thinking it through, my wife and I decided to cancel the card and decided to wait for the refund and to follow up from time to time. So, I called to cancel the card. After cancelling the card, we thought that there would not be any charges from my Visa card.

    It was around three months later that I realized that there were deductions from my card for every month since the time I cancelled my card. I called the Carefree dentals customer care to report the same. They said that it takes some time to cancel the card once the cancellation request is placed. This is insane.

    It was almost three months and they had not even been able to cancel a card’s subscription. That sounded too idiotic to me. I asked to talk to a supervisor. The guy put me on hold for 45 minutes and never returned back. After 45 minutes the call got disconnected by itself. I called again and straight away asked for a supervisor.

    This time, they did connect me to someone who said that he was the supervisor. However, I really doubt he knew anything more than these support guys knew. He said that he would look into the matter and said that the card was cancelled right away. However, the fourth month, the deduction again happened.

    I called the support and they said that they had looked into the matter and would be able to refund one month’s fee. And, they said that there won’t be any deductions going forward. I asked them what about the other refunds that I am eligible for. They said that they would be working on those too. But I do believe that they would just sleep on it. Anyway, cutting the long story short, the refund for one month was made after 15 days of deduction. Also, the card was finally cancelled. However, the refunds that were still remaining never hit my bank account.

    They did remember to call me and convince me to subscribe for the card again. I am never going to use this card ever again. This company is full of crap. They did not do anything to refund my money. I call them often to ask for the update on the refund and they keep transferring my call to other people and them finally disconnecting it.

    I have yet, not able to understand how they can accomplish such scam and still run their company. I checked the reviews online and saw many people posting about the same problem. Their cards being overcharged and some even claimed that they were put on subscription without owning a card.

    I believe that these people are not going to return my money. I have lost hundreds of dollars because of these guys. I keep calling them and they keep refusing my requests. My wife also calls whenever she is free and I do the same thing. These guys are scammers and fraudsters. They have made many clients regret their decision of buying the card. I now think, their advertisements said that we can save $500, but out of what amount.
    Since the time I subscribed for the card, I am being paying unnecessary fees. These guys have nerves to call me and ask me to pay them again for more months. After few months, I received a bill saying that the card was cancelled, however, I owe them $30. However, they were waving that amount as I did not use their service ever after subscribing it in the first place.

    Is this a way to threaten me that I could have been taken advantage of further? I do not know what to say, but these people must be charged for online fraud or whatever is the category their scam falls under. But, they must be charged. Or else, they would keep scamming people and taking away their money for no reason.

  14. Reply

    I had the same problem with a different kind of company who would not give me back my money and kept on taking money out of my account so this is what you do to stop it from happening you call up your bank you explain the situation to them and for a one time fee of $25 they will stop anybody from taking money out of your account trust me it works it’s not like the company is going to call you up to find out why they can’t take money out of your account when they see that this is happening to your account they will stop

  15. I am so sorry I do not need this Dentel plan I have one all ready so sorry my card #is p9424996915 could you please detective my card now please

    1. Information on Carefree Dental Card

      Thank u for the information… I was going to order this Carefree Dental card but forget it…. I always hear about the nightmares with
      cancellations…. thank u for saving me from trouble

Reviews: 15
Reported Loss : 570 $
Severity : High
Reported by : Anonymous
Views :