Beverly Hills MD
Their customer services is just an illusion
I checked beverly hills md video online regarding a lifting and firming cream. They have demonstrated amazing results and claims to get it in 2 months. I thought of trying the product as they offered full return if the product was shipped back within 60 days of purchase. I got two jars. However, there was no result that was visible even after finishing one of the jars.
I checked with the date of purchase. But, I had already exceeded the 60 days policy and I was left with the second jar which was not even opened. I thought of making an attempt to get the refund for the second jar. I checked their website through which I had made my purchase. I used their ‘contact us’ link to get through. I never got a reply on that mail.
Later, after few days, I got a courtesy call from a girl who worked at their front office. She called me to check about the feedback and had no idea about the mail I sent them. She did not mention anything about the inquiry. Hence, I took the opportunity to tell my discontent. She assured me that the customer support will contact me soon and blabbered about their customer centric values. But, she was wrong and lied to me.
That lady sent me some blogs and information related to their advanced cleaning technique which illustrated the right way of using the cream. I gave it a try and nothing changed. The cream was still worthless. I waited for some time to see if she called, which she did not. So, I had to contact them again. The lady was friendly but would that pay off my expense or the money that I wasted on their useless cream. No! I waited for a month to send another inquiry. How much time should I had given them.
Still, they did not contact me. They advertise about their product and talk about their customer values. However, none of that is true. They are liars and worst company I have ever dealt with. When they sent me the product, I received a letter along with the box that said I can call them whenever I need anything. But, it was just another way to trick your customers.
After explaining my problem to the lady and sending them two frustrated inquiries, they did not bother to return any of the replies. And then call themselves ‘customers focused’. They are running scam and fooling people to fall for their bait. There is nothing as such full refund. They can only make you go insane for trying to connect with them.
Once they have delivered the product, their work gets over. You need to sulk with the useless products all alone. They won’t give a damn about your experience and would keep ignoring your requests and complaints. Beverly Hills MD is a nightmare and the people running this nightmare are frauds.
a handsome, a great talker, a huge fake.
not only did “dr. “
lackey lakey sell me products that would not help my face….. he had a cohort call me with the “good new” the stuff i bought was not got to help. he set up a different set of things…assured me they would be much better…promised to call me in a week. he said i could return the stuff that he knew was wrong for me. i didn’t bother. nor did he. no call. zip. it’s a complete scam.
I’ve called numerous times only to be on hold for hours no answer I will be mailing unopened package back for a refund hope I get it if not I’ll file suit
Skim cream. Can't remember the name
I can honestly say that I purchased 2 jars of their skin cream probably 2 yrs ago. With all hopes of following a daily regimen, I found that it’s difficult if not impossible to keep a routine up. You see, I’m a caretaker for my parents. Living an hour away, trying to keep my home & theirs up, doesn’t allow for much me time so quite often, I didn’t use the cream. I did return the products b4 the refund period & had no issues getting my $$ refunded. I’m about to try the Dermal Repair & am hoping to use it properly. I have learned that all of our bodies respond positively to consistent, routines like exercise, water consumption, diet. It is a” living” machine and needs proper maintenance to get the best from it. Be good to ur bodies, not just your self !!
Thiefs, liars, complete scam
In March, I bought a 6 month supply of their capsules, to save on the price per bottle. I figured it will take a few month to notice the difference, if I like it I could share it with other family members.
Not only I didn’t see any changes, but a month later my bank was charged again and I received another 6 month supply shipment of $ 179.12 that I never authorized. Every attempt that I have made to contact them via their customer service web site chat or phone call asks first for identification, I always get 50+ minutes wait regardles of the day of the week or time of the day, for over a month now, I have not been able to talk to anyone yet. I have sent emails to their customer service email address and to Dr. Layke, [email protected], directly themail directly. He was sending me daily lengthy stories on how his beautiful family is doing during these trying times and all the plans they are making for the future. As soon as I sent him my complaint, he has stopped all correspondence.
I am not done, next step was to contact my bank. It’s a process, working on it now. All I have left to do is to contact the Better Business Bureau. I’m hoping that I don’t receive any more shipments or charges to my bank, because it’s going to get really ugly.
Beverly Hills MD is a SCAM. DON’T fall for it.
They are a scam. They lie. They woo. They pretend to be reputable. They’re making tons of money. I requested a refund after discovering that they took my money out of my bank account before I even FINISHED the online order. I didn’t even finish the order nor authorize it and they had already taken out my money. I got scared when I got an email notification of the withdrawal. I got scared and called to cancel. They said their was a glitch on their website. The first rep said she canceled it. That was a lie. The second rep said she went ahead and corrected the mistake. Now I’m waiting for my money. If I don’t get it, I’m reporting it to the state attorney general and filing a police report.
General Review of TV & magazine offers
I am trying to find reviews of the latest magazine ad I received called: The Beverly Hills Escape crepe tightener & Skin Restoring Complex (Dr. Michael O’Leary. This looks like what people are referring to but I”m not sure. I have not ordered nor do I plan to. I hope that what I share will help someone.
I just want to suggest that when you write these reviews, make sure you write the name of the doctor and the product very clearly as I think they are just changing the names and preying on women’s desire to look young and have perfectly smooth skin again.
I also want to suggest that people write their story to the Rip Off Report. I’m going to share here what happened to me with a product called “Hemp Vana Pain Relief” cream which has some similarities to what I’ve read here.
In brief, I saw their TV commercial seeing all these people claiming to become pain free and could not resist trying as they also promise a 60 day return policy so you think, “What do I have to lose?” We all know the answer to that by now.
My story is a little different as I filled out the online form but never hit “submit” because I decided to take a quick look at Amazon and saw that what I was about to buy was not the same as advertised. I went back and deleted my credit card and all the info and closed the application and thought that was the end of that.
A couple weeks later, I still got the product and charged $79.96 for four 4oz jars of the product that I did NOT WANT. I called them and found I would have to pay to return it so I decided to go ahead and see if I got any result and I did not. Not at all. I’m still trying it thinking maybe I just need to apply it more throughout the day (I have a lot of arthritic leg & hip pain)
Not only do I not get noticable results, it doesn’t absorb well and will roll off in tiny pieces when I rub my leg later. I took it to my pain doctor and he told me the people are probably all actors and that often these are just cremes that didn’t sell and relabeled. We also noticed the only listed active ingredient was trolamine salicylate 10% (aspirin) WITH Double cannibus, tumeric, & aloe which he said means it’s “undetectible.”
I’m so tired of these great mail offers and being lied to for overpriced products that also pretend to send you one free when you buy several. I take responsibility for falling for this scam and if there’s one word of advice ladies, nothing is really free in this world. Only “love” is free and we all should know by now that too often, love is tossed around too freely.
I did something stupid and maybe you could help??
I did as a matter of fact write a review on the filler you asked me to. That was last week. But since then I did a stupid-stupid thing….I was using my filler which I love and my review would tell you that! It was running out so I went to get a new one…..Well make a long horrible story short I threw the full filler out instead of old one that I just finished!!!! this is not a scam or anything of that nature but I thought maybe I could plead to you and see if I can get another one for really cheap maybe half price but that right now is alot for me since I just bout a couple bottles of rewind and crepe I will be your customer forever it does say that in my previous review on the filler. if you could help me out I would be indebted to you!!! please send me a new filler I would love..love..love you guys if you could! I am desperate! thank you
I was doing research to check on the dietary pills Dr Lacky was promoting
I happen to see a lady very disappointed on her facial cream and thought the Beverly Dermal Repair Complex pills might be a scam Maybe you could tell some information on it
Thanks
Great products
I’ve bought several of their skincare products. All have worked as promised. As for returning product, it is always up to the buyer to follow a company’s guidelines. I accidentally placed a duplicate order. I successfully returned the product. Tip..Make a calendar note 10 days before return deadline ends.
Bad Business Return Policies
So I was going to place an order, a trial basis if you will. I was scrolling through the deals they offer and clicked on one to see the charges in full…..Not only did it not show me the charges but went directly to charging my credit card. This was at 10pm PST. I called first thing this morning and get some BS about it being ” locked order at the warehouse”….WTH IS THAT? It hasn’t even been 12 hours and my order is locked and cant be stopped? The ending result was I have to wait to be refunded after they ship the product that has really bad reviews. This is not the best way to conduct business. I certainly do not recommend making purchases from this company and I’m writing a review on the BBB as well. Even the the worst companies will refund after a direct phone call. This one makes you wait to receive the order and ship it back. Hell even WISH has a better return policy.
Shame on you !!!!
I ordered one (1) bottle of dermal repair complex and received two (2); I did not check my bank account and I tried them. I liked the product so I ordered another product 1 qty and when I hit enter they had charged me for 2 qtys totaling $95.04 instead of $49; I called the company (on a Sunday – the woman I spoke to said they did not have a $49 product. I was looking at their website and told her “Yes you do.” That should have been a red flag. She did send me a credit invoice for the purchase. Then I ordered another bottle of the dermal repair complex for $43; the product arrived Saturday and there were 4 bottles. Before the product arrived, my account had been hit with the $43 charge but also a $68 charge. In the meantime I had been in contact with my bank & I disputed the charges and they will be removed!
Beverly Hill MD will not be allowed to charge my account any more! I am reporting them to the BBB!
This company doesn’t deserve one star.