Autumn Tax & Bookeeping Service...
Customer ServiceI have been a loyal long term client of Vinhs at Autumn Tax & Bookeeping Services.
I must say I am baffled at the professionalism that she has demonstrated.
I own my business and I have been trusting Vinh with my taxes correctly for about 12 years now! Come to find out 1 she was not deducting my biggest business expense!
2 Vinh just this year she tells me I should be doing quarterly estimated tax because Im getting fines for not doing them every quarter 3 once I catch her not doing them correctly, I call her out for doing them incorrectly.
She turns around and charges me an extra 200 bucks to put in the amount of business expense.
I ask her if this is how she has been doing them all this time, she says yes! Now the best part she wants to charge me an extra 150 each year to fix her mistakes!
My whole family uses Autumn tax. She lost more than just my business but my entire families business. Shame on you Vinh.
For how much she charges I would expect a much better ability communicate what she needed. over 600.00 to do my taxes I feel robbed!