Around Town Movers

No apologies. Terrible service indeed. Amateurish.

Very BAD and disappointing service! Unprofessional! I would not recommend this at all.

I hired ‘Around Town Movers’ to move my stuff from DC to Bethesda. The company sent me two men. They were supposed to let me know (at least 30 minutes before their arrival) that they were on the way. But they called me once they reached my place. One of the guys was not interested in the job at all and he worked as slow as possible. In the middle of loading, he would take out his phone and browse the web, play music. They wanted to make sure the loading/unloading take 1-2 hours longer than it was supposed to take. As they get paid on hourly basis, they worked at a very sow pace. As a result, a job that should have taken max 2-3 hours ended up taking 4 hours. To make it worse, they charged me for the time starting their arrival at my apartment (even though they did not call me 30 minutes in advance). When I called the company and complained, the staff were on a defensive mode and did not want to concede any mistakes. No apologies. Terrible service indeed. Amateurish.

Is Around Town Movers a legit?

Around Town Movers is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 11 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Around Town Movers located?

Around Town Movers is headquarted at International Drive 101 VA US. You can contact Around Town Movers by dialing (571) 351-2194 or visit their website AroundTownMovers.com.

How much monetary loss is incurred by Around Town Movers’s customers?

According to Around Town Movers’s customers, a monetary loss of US $100 has been reported. The severity of entire incident reports is extremely low.

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11 Reviews on Around Town Movers

  1. While I do not speak Spanish fluently I know the word Negro

    While I do not speak Spanish fluently I know the word Negro, which means black. Marco kept looking at me and saying to one of the movers’ negro nigger. I believe he knew I understood some Spanish so he kept saying nigger in a drawn out way so it was not easily understandable.

    Later during the day we ran out of boxes. I asked Marco if he had any more, he said no. At this point which was surprisingly close to four hours at my residence he said we are going to your new address.

  2. My company had an excellent move with Around Town Movers.

    My company had an excellent move with Around Town Movers. Everything was wrapped up and moved correctly to our new office. Our Relocation Expert, Irby Fogleman, was very helpful, professional and responded to my emails within two minutes every time.

  3. They say first impressions are the best impression.

    They say first impressions are the best impression. I should have thrown Marco, over Marco, not management Marco out of my house on the first day. Marco started the day by saying very rudely that I owed money and in order to get the move started and he needed a check now. I told him that prior to his coming I had paid a deposit.

    He told me no deposit had been made and he needed a check. At this point I called Eric to speak with Marco. After that any questions regarding the move were made through the other senior guy at my house, not Marco. After that for the most part the move went smoothly until Marco told me that he would only be working for 4 hours the next day. Before leaving I asked Marco for 10 wardrobe boxes he only provided 8.

    Unfortunately we were not able to pack all our clothing prior to his arrival. After the crew had left I realized I had a lot of stuff, 30 years, and needed help with packing the next day. Accordingly I called the office to let Eric know I needed help with packing and Marco was only going to work 4 hours the next day.

  4. I do not recommend this company to ANYONE!

    I do not recommend this company to ANYONE!! I had 3 gentlemen come to my house pack 2 rooms and move me 2 miles away. When unpacking that evening my daughters Christmas money was missing out of her Jewlry box. $360 gone!!! After repeated calls The owner said call the police. He could do nothing. Horrible customer service. Be warned!!!! STaY AWAY!!!

  5. The movers claim the two men had been with them for years..

    Moved my daughter in 2015, my wife had a gold sand dollar stolen that day from our bedroom next to the room being moved. I filed a claim with the movers, and the Sheriff. The movers claim the two men had been with them for years..

  6. I will continue to recommend this company to my friends and family!

    We recently used Our Guys Around Town Movers this past weekend and had a wonderful experience! They were honest, professional, super fast and extremely careful with all of our belongings.

    The rate was fair and reasonable. Overall, I am very impressed. I will continue to recommend this company to my friends and family!

  7. I do not recommend this company to ANYONE!

    I do not recommend this company to ANYONE!! I had 3 gentlemen come to my house pack 2 rooms and move me 2 miles away. When unpacking that evening my daughters Christmas money was missing out of her Jewlry box.

    $360 gone!!! After repeated calls The owner said call the police. He could do nothing. Horrible customer service. Be warned!!!! STaY AWAY!!!

  8. I will continue to recommend this company to my friends and family!

    We recently used Our Guys Around Town Movers this past weekend and had a wonderful experience! They were honest, professional, super fast and extremely careful with all of our belongings.

    The rate was fair and reasonable. Overall, I am very impressed. I will continue to recommend this company to my friends and family!

  9. I do not recommend this company to ANYONE!

    I do not recommend this company to ANYONE!! I had 3 gentlemen come to my house pack 2 rooms and move me 2 miles away. When unpacking that evening my daughters Christmas money was missing out of her Jewlry box.

    $360 gone!!! After repeated calls The owner said call the police. He could do nothing. Horrible customer service. Be warned!!!! STaY AWAY!!!

  10. Around Town Movers Is Scammer.

    my wife had a gold sand dollar stolen that day from our bedroom next to the room being moved. I filed a claim with the movers, and the Sheriff. The movers claim the two men had been with them for..

    My recommendation hide all valuables. Don’t leave the workers alone in your house for a minute. Yes, this is an old experience, but still hurts to think a prize piece of jewelry was stolen the day of the move.. you connect the dots.

  11. Around Town Movers Is Scammer.

    my wife had a gold sand dollar stolen that day from our bedroom next to the room being moved. I filed a claim with the movers, and the Sheriff. The movers claim the two men had been with them for..

    My recommendation hide all valuables. Don’t leave the workers alone in your house for a minute. Yes, this is an old experience, but still hurts to think a prize piece of jewelry was stolen the day of the move.. you connect the dots.

Reviews: 11
Reported Loss : 100 $
Severity : Extremely Low
Reported by : Anonymous
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