Arrived extremely late. We had a limited time window when our POD would be allowed in our loading dock and then had to be picked up and taken out. They knew that – very stressful.
They really rushed. We just got our stuff unpacked and they damaged several items. The movers we hired to unpack were commenting on what a terrible job they did and how they caused damage on multiple pieces of furniture.
They wrapped tape so tightly around an irreplaceable wood chair that the leg snapped. It was a cross country move, but this damage was obviously from them rushing and doing a poor job of packing items.
We’re going to look into filing a claim or something for damages.
I will say that once they arrived, they worked very hard and got everything into the POD – they finished and were locking it up right as the pickup truck pulled up. With the damages, though, I just can’t rate them any higher.