A friend and legal advisor recommended A.L. Nella & Company to me, so my expectations were high.
I was specifically referred to Joan, who I will say is very nice and quite personable.
I did not expect that it would have taken so long, and so much of their time to get an answer to a very simple question regarding a 401k distribution, especially given the answer they gave me and the reasons behind it. I was like “Duh.
It took over two weeks? I could have figured that out.”
Then came the bill! I expected it to be at most between $500-800, but it was over $1500.
Given their awareness of my finances (or exceptional lack thereof), I would have expected them to give me a heads up of where the charges were heading, especially since they knew I didn’t have that kind of money.
It didn’t hep that they scheduled one meeting which was entirely unnecessary, and which I still got billed for.
Not once, in any of our meetings or email conversations, did she mention anything about rates.
I expect to pay for professional services, but this was ridiculous.
Needless to say, I will not be using their services again.