This year I went to another tax guy because I never got anything in the mail/email from A&E about getting my taxes done this year with A & E Tax Service.
They were really expensive anyways. So my new tax guy was doing my taxes, and he found a few mistakes A&E made in my previous return.
$630 in mistakes that I should have gotten back. I talked with A&E and they said they would amend the return for free after regular tax season.
After countless un-answered emails, and only one email in the beginning of may saying it would be ready at the end of the week, it was now almost the middle of June with still nothing done about the return.
After I sent over an angry email to one of the other tax people in the office, I finally got something in the mail this past week with my amended taxes.
They are very unprofessional and I do not recommend them to anybody.