55 2nd Street Care Center

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I’ve been going to Sutter Medical for the few years. 55 2nd Street Care Center is super convenient to my office and it’s always been easy to get an appointment.

They recently moved primary care services out of the building which is quite unfortunate.

That was really the only reason why I went there, so minus one star for having to go to Potrero Hill for a check up.

They still have some services, like dermatology. I’ve been trying to schedule an appointment with their dermatologist for months.

My PCP said he would ask them to call. No call. I left a message. Did not hear back.

I finally managed to get someone on the phone to schedule an appointment.

I scheduled an appointment about a month in advance. Later on, I needed to reschedule.

I sent a request through their patient portal. Didn’t hear anything.

I left a message because nobody ever picks up. Never heard back.

I tried calling back the next day, phone lines were not working.

I hit the cancel button for the appointment in my patient portal with a message asking to reschedule.

Didn’t hear back. I called again and left yet another message. No response.

Thanks for ignoring your patients, y’all. I will not be coming back.

Is 55 2nd Street Care Center a legit?

55 2nd Street Care Center is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 3 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is 55 2nd Street Care Center located?

55 2nd Street Care Center is headquarted at 55 2nd Street San Francisco, CA 94105. You can contact 55 2nd Street Care Center by dialing (415) 600-6990 or visit their website sutterhealth.org.

How much monetary loss is incurred by 55 2nd Street Care Center’s customers?

According to 55 2nd Street Care Center’s customers, a monetary loss of US $2665 has been reported. The severity of entire incident reports is medium.

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3 Reviews on 55 2nd Street Care Center

  1. Had to have lab work done.

    Had to have lab work done. Place was clean but wait time seemed very long but expected since they are a busy facility.

  2. Scammer

    The experience was good when i was there. I needed travel vaccines and they explained everything well.

    The problem came when i got billed, they told me i have to pay around $350, that i paid, expensive but it is how things work in the US.
    Some time later i got a letter saying that i have to pay $165 more.

    I called them an apparently the invoice was for more than $700 for a couple of vaccines!!! and they didn’t tell me the price, or are least an estimation, if i new i would have gone to another place.
    I didn’t have to pay $700 and only those extra $165 because they applied a 30% discount, luckily.

  3. This clinic is a robbery.

    This clinic is a robbery. Two doctors’ appointments and one boold test cost me $1,600 with insurance. One doctor’s appointment is for a reference to visit another doctor. This is the most ridiculous medical payment I have ever seen. Do not go to this clinic.

Reviews: 3
Reported Loss : 2665 $
Severity : Medium
Reported by : Anonymous
Views :