Wyndham Capital Mortgage

Waste of Time

I have to provide my input on Wyndham Capital Mortgage. I was receiving harassing emails from Emma Wohl.

I decided to submit a application. I submitted the application and never heard back anything.

Even if everything wasn’t looking too good perform customer service to tell me what I need to do in order to get a loan damn it is not that hard.

She found the time to constantly email me to submit an application everyday then after I heard both else.

A waste of my time

Is Wyndham Capital Mortgage legit?
Wyndham Capital Mortgage is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 40 consumer(s) was/were given a Wyndham Capital Mortgage as a negative rating, and only a few left positive feedbacks.
Where is Wyndham Capital Mortgage located?
Wyndham Capital Mortgage is headquarted at 6115 Park South Dr Ste 200 Charlotte, NC 28210. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Wyndham Capital Mortgage by dialing (888) 923-9911 or visit their website wyndhamcapital.com.
How much monetary loss is incurred by Wyndham Capital Mortgage’s customers?
According to the reviews posted by Wyndham Capital Mortgage’s customers, US $3698 was the total loss incurred, and hence the severity of the scam is extremely high.

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40 Reviews on Wyndham Capital Mortgage

  1. I'd name it the old soft screw.

    They strung me along forever asking for more and more documentation then asked for the terms of a retirement policy. I tried for a week to get that document faxed to them but my loan havd become adverse due to the lack of this on document. Becaus I couldnt get the pension mamager to fax iit n a timley manner, Wyndham denied my loan. This exerience cost me weeks of time and now I must start over to get financing.

  2. The loan officer failed to lock in the rate. Then the rate rises during the mid application.

    After going over the refi details and pulling my credit reports and giving me a quote, the next day the loan officer Brandon Brown calls to tell me that the rate has gone up. Since he didn’t ‘lock’ in my rate, my new rate is much higher.
    My argument was that we had already discussed the details which is the reason I had agreed to the rate and thus chosen to move forward with the refi. Why would he not lock in this rate for me?
    Clearly he was not looking out for my interest. Then again he wasn’t looking out for the bank’s interest either. Since they lost this deal, no closing costs earned. Perhaps it was just pure incompetence. You can be the judge. I will definitely never use this bank ever again.

  3. Never Again

    Be patient. Keep asking questions.Ken Dunkle delivered as promised.

  4. patience through a long closing process due to seller title issues..

    Staff did a great job helping our family through the entire Mortgage process. Brett and his team showed great follow up, and patience through a long closing process due to seller title issues..

  5. He was a pleasure to work with.

    Tyler Hines was our loan officer. He was a pleasure to work with. Tyler was always available and was super responsive to every inquiry we made. We had several issues with miscommunication between his subordinate workers and the underwriters which added to the stress but Tyler never failed to address the issues and resolve them quickly. We closed this loan within 30 days of beginning the process. That is very impressive.

    My only recommendation would be that Wyndham management address the poor internal communications between everyone involved in the loan process. We had workers call us with outdated information or asking questions that had already been answered.

    Improving their internal communications between departments and would help reduce the client’s stress in a process that iis extremely stressful even when everything is well communicated.

  6. James Hyatt did a wonderful job!

    James Hyatt did a wonderful job! Very helpful and responsive. The process was somewhat tedious as “they” kept asking for more and more paperwork. Wyndham’s insistence on wind and hail coverage in CA-Bay Area annoyed me. Streamlining the paperwork process would be improve service. Wyndham Documentation gets 3 STARS.

  7. This is the second time we have worked with Drew on a refinance.

    This is the second time we have worked with Drew on a refinance. The previous time, we had contacted several lenders before we spoke with him, but when we spoke with him, we found him to be very responsive, and well informed about our options.

    At that time, we had several unique aspects to our refinancing situation, which proved to be challenging. However, he proved to be more knowledgeable than most of the other lenders we worked with, and was able to both point out pitfalls the others had missed, and find solutions that best fit our situation.

    In short, we had a very positive experience with him, which led us to contact him right off the bat when we had the opportunity to refinance again for a lower rate.

  8. My experience with Wyndham Capital was excellent.

    My experience with Wyndham Capital was excellent. My loan officer was Chris Trueman and his name is a perfect fit for him. He told me accurate and helpful information beginning with the moment we first spoke.

    He put me at ease with the entire process, including addressing my fears about submitting sensitive information online, and walking me through each step. He was courteous and professional, as well as jovial and upbeat.

    I never hung up the phone feeling worried, anxious or confused. He was always there for me and never led me astray. You cannot go wrong with him and with Wyndham.

  9. In the middle of the process of refinancing with them wasn't really sure if the bad ratings were true or not.

    I would have given them five stars but I really didn’t believe all the five star ratings they all sound the same to me like if somebody wrote them. In the middle of the process of refinancing with them wasn’t really sure if the bad ratings were true or not.

    They work very hard they’re very meticulous and they want to know everything about you financially I suppose probably because they’re going to sell your loan which is not a problem.

    They got me about 46,000 where as loan depot was going to get me about 41,000 initially after I told them I was going with Wyndham they told me they give me another thousand. Quicken loan with their rocket mortgage was going to give me about 36,000. These are all cash out figures which I got with my refinance. I was very happy with Wyndham, I guess you can see why. Kathryn and Nona did an excellent job.

  10. Everyone was professional and worked well as a team.

    I gave Wyndham 4 stars due to the challenges in the beginning and middle of the refinance process. However, once I contacted Melissa and Josh, the process started improving and it got done on time as agreed.

    I was kept informed and it went smoothly with a great closing. Wyndham communicated with the title company I selected and arranged for the closing to be on a Saturday conveniently in my home. Everyone was professional and worked well as a team.

    Wyndham also increased their credit for me to cover the small cost of the refinance which made it possible to close on time as necessary for my situation. The refinance was completely free for me and my situation. They truly did everything and anything possible to make my refinance successful and done on time. It took less than 3 weeks with Thanksgiving in the middle for my refinance to be completed.

Reported Loss :3698 $
Severity of Scam :Extremely High
Reported by : Anonymous
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