Wintrust Mortgage

The Most Stressful

Wintrust Mortgage made selling my property one of the most stressful events in my life.

Eric Martin and his associates did not answer phone calls.

They made multiple timeline promises that they never once upheld.

If Eric said something would be done on Monday, Tuesday night he would respond via email to explain that (insert excuse) is not allowing the clear to close to occur until that Friday.

Then that Friday, we would simply not hear from the company until the following Monday.

They do not work weekends, even if they are behind schedule.

They have a very poor ability to communicate, especially with the realtors.

We came to an agreement of sale in January and due to Wintrust, the settlement was not able to happen until June.

The first settlement date was scheduled for March, but it took Eric, his boss, and Wintrust THREE extra months to pull themselves together.

Do yourself a favor and NEVER use this company for a mortgage.

Buying and selling property is stressful enough.

Is Wintrust Mortgage a legit?

Wintrust Mortgage is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 4 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Wintrust Mortgage located?

Wintrust Mortgage is headquarted at 4619 N Ravenswood Ave Ste 203 Chicago, IL 60640. You can contact Wintrust Mortgage by dialing (773) 358-7883 or visit their website

How much monetary loss is incurred by Wintrust Mortgage’s customers?

According to Wintrust Mortgage’s customers, a monetary loss of US $3254 has been reported. The severity of entire incident reports is high.

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4 Reviews on Wintrust Mortgage

  1. Jason worst experience of my life

    Jason worst experience of my life. Had my financial advisor at my side. Va loan had to put 25% down lie. no down payment iwith va loan. 2. had to have my financial advisor contact owcp long shore that my check was gareteed for ever, What about a nuclear blast. This process was so stressfulll I thout I was going to have a hart attack.

    At one Time durring the process my va counselor was continpating having me hospitalized. I have many stessfull times in the service. I would rater have people shooting at me than go through that process again. I can endue a lot of pain. I hope in the future that mother fucker my loan officer experiences the stress similar to what I experienced .

  2. I would recommend Bryan to anyone

    I have been very pleased with my interactions with Bryan Kelly at Wintrust Mortgage. He was able to sit down with me to discuss all details of our loan (as this was my first home-buying experience).

    I felt confident in the decisions we made, and he was very clear and easy to understand. He was also ALWAYS available. He even asked us to call him on a Sunday night when we had a pressing question about our offer.

  3. Wintrust can NOT be trusted.

    Until recently, I was working with Wintrust to secure a mortgage. Wintrust was not working with me. I have never had such a contentious relationship with a service provider in my life.

    Bryan Kelly and Linda Pena should not be licensed. They were consistently dishonest and misleading. They wasted precious time and incurred fees that were excessive. Ultimately, Wintrust declined to finance my loan. I could not be more grateful. The prospect of working with this company in the future was giving me nightmares.

    Following my miserable experience with Bryan Kelly and Linda Pena, I contacted the bosses at Wintrust. And they were oh-so-sorry about the miserable experience that I had with their company. So sorry, in fact, that they were going to refund those excessive fees.

  4. I would never recommend Wintrust Mortgage to anybody.

    I would never recommend Wintrust Mortgage to anybody. I never dreamed a small mortgage like mine could be such a big headache. They were a huge PITA to deal with from the very beginning and more than a year after closing, they are still giving me problems.

    There have been numerous problems with escrow and insurance and it’s nearly impossible to find or reach the responsible person(s). There are plenty of better choices out there.

Reviews: 4
Reported Loss : 3254 $
Severity : High
Reported by : Anonymous
Views :