I recently hired Wilfredo’s Moving Company for my move to South Florida. While they are known for offering affordable and reliable moving services, my experience with them was far from satisfactory. I want to highlight two significant issues: the damage to my furniture and the lack of professionalism displayed by the movers.
During the move, several pieces of my furniture were damaged. This included a couch, a coffee table, and a dresser. To my dismay, the couch had a tear in the fabric, the coffee table had a large scratch on its surface, and one of the dresser drawers was utterly broken. It’s important to note that these damages were not present before the move and occurred solely due to the movers’ actions.
The lack of professionalism displayed by the movers was concerning. They arrived late, which caused unnecessary delays and inconvenience. There was a lack of effective communication throughout the process, making it difficult for me to coordinate the move smoothly. The movers did not handle my furniture with the necessary care and caution. They were not adequately trained, as they lacked the knowledge to pack and transport furniture securely.
I am highly dissatisfied with the services provided by Wilfredo’s Moving Company. The damages incurred to my furniture and the overall lack of professionalism displayed by the movers were utterly unacceptable. It is crucial for moving companies to prioritize the provision of high-quality services to customers and take full responsibility for any damages that occur during the move.