Vultr Hosting

These guys at Vultr are incompetent and so are their products

These people are Vultr won’t help you at all. Their products are worthless and should be shut down. They advertise for high uptime, while their server is mostly down for 7-8 hours every day. I am not sure about anyone else, but this was the case with my hosting plans. I used their cloud server for hosting and got fed up with their product and services in only a few months.

Most of the tasks happen online. My customers are online, and orders come through the online portal. However, after I shifted my services to this company, I lost my customers because of inconsistencies. When I started using the service, things seemed fine for the first month. The loading speed was tremendous, and there were no downtimes that I can remember. I never had a chance to contact the support team for any problem. However, after the first month, everything went down.

The intermittent problems made things worse. It was for two months I kept creating tickets. Every company goes through difficulties, and I thought the same was happening to these guys. The problem was they never answered the tickets. Sometimes, the downtime even stretched to 72 hours or more. We were losing a lot of orders, and our customers were starting to use our competitor’s website for purchases.

I highlighted the same problems with these guys. However, they have nothing to do with their customer’s issues. This is what I learned about this company when the problems started. They will tell you that the problem will be sorted in an hour, and when you call back after an hour for the same problem, they will reject your call. I mean, come on, we are paying huge money to ensure that you keep our websites up and running.

They claimed that their charges were minimal, which is ultimately a lie. But I ignored understanding that they must be providing the best service. They started charging nonsense and unusual fees. The bills were never in sync with the plans. I had to call these guys several times to understand what they were trying to do. Sometimes, they would even send bills in between the term time. I was already frustrated with that part when things started falling apart.

How come a business can run if the hosting service is so incompetent. These are leeches who are only providing service to suck their customers’ blood. My older service provider was better and much supportive. The only reason I shifted to Vultr was the price difference. Which again is an illusion. They charge much more than the other players in the market. You would be tired of paying off their debts.

I have been dealing with them for the last three months, and it is beyond frustrating. I was promised the sky, and I am not even given a proper place to put my feet onto. These people are very shrewd. They know how to sell the same service for different prices. They scammed me. And, the story does not end here.

AFTER THREE MONTHS, after I disconnected the service, these people created a fake VPN and started charging me for the same. They deducted the amount for the next three months at once. I never paid or requested that service. When I called them to understand what was happening, they shut me out.

I had to call three different people to understand what was happening ultimately. I told this guy who answered my call to waive the fees for the service I never used, and he said it was impossible.

How can they charge me for something I never requested and dare to refuse a refund? I asked for the supervisor, and guess what, and they put me on hold for an hour. When no one returned, I disconnected the call. I called back the next day and had the same experience. On the third day, someone told me that he was the supervisor and assured me that the amount would be refunded. He said that an email would be sent about the confirmation of the refund in two days.

I did receive an email after two days. However, that was not the refund email. The email said they had canceled my service, and I had to pay another $30 to settle the account. I was so furious after checking that mail.

I did not call them because it would be worthless. In spite, I decided to write about my experience online. I want them to be known to everyone. These guys are monsters. They are after your money. Some so many customers have gone through the same problem and are still waiting for a resolution.

I have disputed the amount through my credit card company. I am not sure if, after so many days, they would be able to retract the amount. However, I am waiting for the same. I am not someone who would give up just like that.

I am certainly going to report these guys to as many portals as possible. I have been fighting to get the money back. And at the same time, I want them to understand it is not easy to get away with fraud. They cannot just cheat people and sleep calmly at night. They must pay for what they have done to every other user.

I am going to take them to court if possible. These people will have to pay back my money. Do not pay Vultr. It is better to throw your money in the bin than throwing away on Vultr.

 

Is Vultr Hosting legit?
Vultr Hosting is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 1 consumer(s) was/were given a Vultr Hosting as a negative rating, and only a few left positive feedbacks.
Where is Vultr Hosting located?
Vultr Hosting is headquarted at 14 Cliffwood Ave Suite 300, Metropark South Matawan, NJ 07747. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Vultr Hosting by dialing N/A or visit their website www.vultr.com.
How much monetary loss is incurred by Vultr Hosting’s customers?
According to the reviews posted by Vultr Hosting’s customers, US $5444 was the total loss incurred, and hence the severity of the scam is high.

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Reviews:0
Reported Loss :5444 $
Severity of Scam :High
Reported by : Anonymous
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