Veo OpticsThey do not have optometrist on staff
I went to Veo Optics on an early Monday evening, there was one person working and she was assisting another customer. Instead of simply acknowledging me she waited five minutes until she advised “I will be right with you”.
Needless to say I waited another five plus minutes. The woman advised they “make the glasses” but have no optometrist on staff. Also the typical glasses turn around time was two weeks which was slightly greater than other places I have been.
Veo does NOT accept VSP but she advised “we work with them and give the same discount”. Upon calling VSP I found out that my benefit would be far greater than Veo’s promised discount?
Seems like Veo is just trying to make a sale. The store itself was well lit but I found it a bit messy as glasses did not seem to shelved according to style or designer, making it difficult to find similar or like frames.
Overall I would recommend you go someplace with quicker service and more knowledgeable staff, say maybe an optometrist office?
6 Reviews on Veo Optics
Great variety when it comes to frames.
Great variety when it comes to frames. I took my friend here for a fitting and we really end up taking almost two hours just to make sure that we have the perfect frame for her. Veo is just an amazing optical shop, very friendly staff.
Best shop among all.
Best shop among all.I have seen many optical shop but this one is good because it provides time to time service and they have great collection of goggles and sunglases.
I am writing this review to make a simple point.
I am writing this review to make a simple point. An optical store that doesn’t have a single magnifying mirror doesn’t understand a chunk of its potential customers.
I arrived at the beautiful new store on Valencia on the day they opened, and was told that they would get a magnifying mirror. Weeks later, they still don’t have a magnifying mirror and the staff told me that they had been asking for one.
I purchased the warranties on the frames and lenses.
I bought a pair of glasses and I paid over $900 for them. I purchased the warranties on the frames and lenses. I got special frames and special lenses. I paid for anti scratch coating on the lenses and after 6 months the lenses are scratched.
Also the paint is peeling off the frames. I took the glasses back to the dealer and they told me its all my fault cause I used Windex to clean the glasses and the Windex eats away the paint and scratches the lenses. I never heard of this and I feel its a defect in the frames with the peeling paint.
Also I do not believe that an anti scratch coating was placed on the lenses as they wouldnt be scratched within 6 months of purchase. So this company does not follow through with their warranty they offer that customers pay for especially like I said within 6 months I can see if it was past a year but its within the first year and 6 months. The frames and lenses would be under warranty and should be fixed by the warranty
This place Avoid
Outrageous prices, high pressure sales tactics. Avoid!
Veo Optics Scammer.
Great selection. Staff was helpful but…. pushy. They were ready to wheel and deal when I didn’t feel comfortable with my choice yet. Plenty of places to find fine eyewear in San francisco without that routine.