Trails Carolina

My experience with Trails Carolina was pathetic

There are no words to describe the sickness of the center that prevails at Trails Carolina. Supposed to be a therapeutic center, Trails Carolina runs as a cult to torture patients and the clients whom they promise to help. The weirdest part of the entire course is that the admission counsellor instructs your legal guardian or parent, not to inform where they would be taking the enrolled.

I was one of those lucky ones who did not have to go through that experience. I was well informed before time and knew that they came home dragging everyone in the middle of the night to pack bags and travel to Trails Carolina. Everyone in my team, had to go through that.

Even after graduation from the center, I was left with PTSD for many years later. I still get Goosebumps remembering what happened the day I arrived. They pushed me into a room, gave me a uniform and asked me to strip and change infront of others. It is very cold in North Carolina and it can drop beyond 0 degrees in the mountains of North Carolina.

There was strict routine followed which was too stringent for someone like me. I was there for my anger control problem and I had never hurt anyone in my life. It was a minor problem. But, they treated everyone as criminals.

The food was pathetic, and they used to tell us when to eat. There were times, when they did not allow us to eat at all. The menu will give you headache. They provided oats on Monday’s morning.

We had to prepare it ourselves with the hot water, they provided. Lunch was same for all the days in a week. A tortilla and honey. Monday dinner was beans and rice. They gave us a cup and we were allowed to eat one to 2.5 cups measured. Tuesday, they provided mush, that was a mixture of whatever was left with us. They provided everyone a p-bag, every Wednesday. This contained 6 oranges, peanut butter, resins and other stuffs. So, we had to eat the left overs from the p-bag on Tuesday night.

They had 5 different programs with different Trails Carolina cost. Trails Carolina cost varied a lot for different packages. The first program is Trailhead. After that, they have Waypoint. Which is followed by Legend, Barron and lastly, the navigator.

I never made it to the navigator and I am thankful that I did not. To be candid, I never made any progress during the time, I was there. When I asked for a release and my parents backed my decision, my trainer, Todd Green did not allow for my release. According to him, I was not ready. My problem was nothing when put along with the other’s problems. There were people who were involved in drug trafficking.

He even suggested my parents to put me to the therapeutic boarding school. He informed that I was doing worse. He tried everything to get me back to my old behaviour, so that he could keep me there. Trails Carolina abuse is done for amusement, and the people are sick. My parents had to hire an attorney to get me out of that mess.

They made us pick sticks while searching in the woods during rains. It was freezing cold out there and if anyone did not do as asked, their names were marked in the blue book. They had to experience the consequences. Trails Carolina abuse was not only limited to the activities, but was obvious through their behaviour.

The staffs were trained not to react at anything. They were oblivious and pretended that they do not care, even if they did. After I was released, I contacted the North Carolina Department of Health as well as Human services. The reply was not socking at all. North Carolina reviews from these departments were not good. From past 5 years, Trails Carolina was charged for using medicine on minors that was not prescribed. However, they were still doing it. We used to make us eat a medicine calling it vitamins and never said what it was for.

I went there during winter. My sleeping bag was ripped off and when I asked for another one. The staff, he threw dental floss on me and asked me to sew it. So inhuman.

We had to fight for the correct report from the trainer. He was not ready to give me a blue signal. When we threatened him for the legal consequences, he gave us the clean letter. It took months for us to get that letter. Finally, I was admitted to the normal high school. But, the experience still leaves me with coldness.

If I start writing every minute detail about the experience, it would take days. These people at Trails Carolina are criminals and should be reported sooner. There was a death of a student who was under their custody, but they tried everything to suppress that news. Trails Carolina death was the huge disaster, but it never got the hype, it should have got.

The students who joined with me, were in contact after their discharge. I contacted them to get an insight of the progress they made while graduating from there and everyone had the same thing to say.

Nothing changed and many of them, started living on their own after relapse. I remember an instance when my mom said to me dad, “where have we sent our child.” There used to be a retreat session and all the parents of the students used to meet.

When my parents came to know about the things that the other students did, they were taken aback. Other students were charged for drug trafficking, car stealing, larceny etc. I was only impulsive. However, I had never hurt anyone. I would say this again. I never hurt anyone.

Trails Carolina scams should be given highest priority to be curbed. There is nothing that can match their level in terms of inhumanity.

Is Trails Carolina a scam?
Trails Carolina is a scam and a bad service provider as per the report filed on They are not aggressive towards their customer satisfaction and complaint grievance.
Is Trails Carolina legit?
First Trails Carolina is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Trails Carolina’s consumers?
There is/are 1 review(s) posted about Trails Carolina and it indicates that the severity of the scam is Extremely High.
Where is Trails Carolina located?
Trails Carolina is located at 500 Winding Gap Rd, Lake Toxaway, NC 28747, USA. You can contact Trails Carolina by dialing +1800-975-7303 or visit their website before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Trails Carolina’s customers?
According to the report(s), US $20000 was the total loss incurred by Trails Carolina’s customers.

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1 Review on Trails Carolina

  1. Abusive and Manipulative

    Oh let me start from the top with this place. In all honesty, I cannot begin to fathom where I should begin. Let me start with my experience going thru the program. To protect my privacy, I will not name specifics in regards to timing of my dates. I was one of the lucky ones in terms of having knowledge beforehand that I was going. When your parent or legal guardian enrolls you, the admissions counselor tells them to not inform your child of when or where they are going. They have these little deceptive services they use and the rest of the students called them “goons” They came to your house in the middle of the night and literally forced you to pack your things and to get in the car with them to go to Trails Carolina.

    I was lucky enough not to go thru this, but everyone else in my squad did. I could tell that Trails did not like that I knew ahead of time because they called my parents and told them that I had contacted them for more information. I have documentation supporting that in case it is disputed for any reason in a response.

    What was supposed to be a therapeutic experience has left me with nothing but sheer PTSD for the past years following my graduation from the program. Nightmares ensued and still ensue now even years after. The minute I walked into my first day and I was dropped off, I was sent to a room where they made me strip out of my clothes while someone watched, and change into some kind of uniform. A green t shirt and a red hoodie and these quick dry pants and some hiking shoes. I was there for a little over two months during the winter season. In the North Carolina mountains it can get below 0 degrees with the wind chill at night.

    This place is anything but therapeutic. Let me tell you the menu of food we had to eat. By the way, they told us when we could eat. Yes. There were times when we were not allowed to eat. Mondays breakfast was oats which we made using a pot filled with water from the creek which was boiled. Mondays lunch? Oh the same with every lunch. One tortilla with honey. Thats it. Everyday for almost 80 days. Dinner on Monday was rice and beans.

    They portioned the meals into a green cup that everyone had. You had to eat at least half a cup and a maximum of 2.5 cups which you told the person making it before. We carried the food around everywhere with us. Tuesdays dinner was called mush. What is mush? It’s literally everything that you didnt use from the week put into one pot and served .This included sometimes noodles, peanut butter, garlic, and whatever else wasnt used because Wednesday was resupply and we were not allowed to keep any food.

    Each week each person got a bag of food that was called a “p-bag” inside was a ziploc bag of raisins, mixed nuts, 1 jar of peanut butter, 6 oranges, and apricots. If we didnt eat it all we couldn’t keep it. Heres the funny thing my first day, I came in on a Monday, so the next day was the last day, I got my p-bag and I had a full jar of peanut butter and all the rest of the kids were mad. So after I turned in my food bag for the night, the staff opened my jar of peanut butter and scooped out half of it to make it “fair” So Trails has 5 different stages of the program.

    The first is called Trailhead, then Waypoint, then Legend, then Barron which is the red book then navigator then guide. I never made it to navigator thank god. Honestly, and I’m not going to lie, I learned nothing during those 70 days, I learned after I left that my parents almost had to hire a lawyer to get me home because the therapist assigned to me, Todd Green would not let me leave. He said that I wasn’t ready. I was there for a minor reason compared the rest were there for drug trafficking offenses, and he had the audacity to suggest to my parents that I not return home but instead be sent across the country to a therapeutic boarding school. He suggested that I was doing horribly to my parents. My parents were being told that I was doing horribly. He set me up while I was there to try and get me to relapse into my old behaviors so that he could tell my parents that I needed to be sent away. I will repeat this again. I have PTSD still from this.

    I tried repressing it for a long time but I face it now still. I will never forget collecting sticks from the woods in the freezing cold rain and my hands almost frostbitten and if I stopped I would have gotten reported in the blue books that they kept a log in. Once again, I will repeat that I cheated my way thru the program because I didnt think I would ever get out. We had to bust a coal which means create a spark that turned into a fire using a bowdrill. This was really stupid because the whole program was centered around busting a coal or you couldnt go home. I signed several activities as complete my self so I could go home because they would not let me leave. The therapist Todd Green would sit with me and eat his outside food in front of me while we talked and it was so obvious that he was getting some sick amusement out of this.

    This man is a criminal and I hope he has his license revoked because he sure as hell deserves it. I learned nothing from the program, only that people in this world who are supposed to be there to help you are just as messed up. The staff was so oblivious to everything. They were trained to ignore us and to be firm with everyone. I did some digging after I left and contacted the North Carolina Department of Health and Human Services and they sent me the Statement of Deficiency reports for the past 5 years. Each year they have been cited for the same things and they never improve. IT IS ILLEGAL TO ADMINISTER MEDICATION TO A MINOR THAT THEY ARE NOT PRESCRIBED TO. Everyday they gave us this pill that they called Trails Candy, they said it was a vitamin but they would not ever disclose what it actually was because as they said it was none of our business.

    They checked under our tongue each time we took it to make sure we didn’t spit it out. That is illegal according to the state of North Carolina. In addition, sanitary conditions would certainly fail a health department audit including the fact that we sometimes went without showers for 3 weeks, and to rinse our cup of food we had to dump water in it and drink it.

    I used my hoodie sleeve to wipe it out for 3 months and dumped the rest in the leu which we dug ourselves. By the time I graduated my hoodie sleeve was covered in mold from food which was disgusting. Wednesdays dinner was plain quinoa. yes plain quinoa…. I couldnt eat like that so on Wednesdays I snuck into the p bag and stuffed a tortilla into my pocket and dumped the quinoa in the lou. Gross. Inhumane!! Thursdays were rice and beans again!! Sanitary conditions were not even recognized. We washed the cooking pot in the river. There are bacteria in water that cannot be killed simply by boiling!! We were forced to move campgrounds each day for the sole reason of engagement and exercise. Hiking up the mountain with a 80 pound backpack and being yelled at when I had to stop because I literally couldn’t take the weight on my back was brutal. The biggest students used to make the smallest ones carry all the weight which wasn’t helpful either.

    We were not allowed to show any skin which is the reason that all clothing was long sleeves and long pants. They did these things called “foot checks” where they would make us show them our feet and pinch our toes to look for signs of frostbite. They would also make us show them our arms to make sure we weren’t self harming which was pointless as well because they gave us access to a saw and a shaver. Doctors appointments were scheduled in advance and when they took you, they took you in the van and you could listen to the radio but you couldn’t listen to the weather or to commercials. In addition, you were escorted like a prisoner into the waiting room and not allowed to have any of the water or other things provided to you. They literally only let you eat their shitty food while the staff had their own food that they brought like candy and anything they wanted that they would eat in front of us but wouldn’t let us have.

    I lost so much weight over the course of being there because I couldn’t survive off of quinoa, and one tortilla. I never had the oatmeal because it was disgusting. In the morning, I would have to eat it with peanut butter because it was so gross. They had this powdered milk that they used for when it was a bran cereal day I was the only one who didn’t use the p-milk and everyone always used to ask me why and I said that I would never use it. I always loved bran day because it was the one thing that had flavor and that I could eat plain.

    We had snack everyday which was either apricots or banana chips I hated apricot day but I loved banana chip day. One day we were going on a long hike at I believe it was at where the Academy was, and there was this mountain feist dog named Sascha that belonged to the owner that roamed the property. We took a hike to the falls where part of the hunger games was We used all the sausage, and butter and cheese for mac night, but in the summer, they dont give the kids any of that so i feel so bad!!! I spent my nights in tears because I did not know when I was going to leave. I cheated the program because I have ADD and that completely and utterly destsroyed me in every way to the point where my PTSD still affects my sleep. I cannot go camping anymore, I cannot go hiking anymore. I cannot be around the smell of a campfire anymore. This was not supposed to happen. We had these backpacks that were already so crammed. My sleeping bag zipper ripped off my first week and it was winter. Below zero temps in the mountains. I asked if I could have another one, they said no and the staff, his name was Sean threw me a thing of dental floss and said sew it up. Brutal.

    I asked for a new spoon each week because I could not stand the unsanitary conditions. I will be following up with Laura Callis who provided me with the reports. Trails does not want you to see them. They had a student die in their custody and they tried to take down the news reports because it was hurting their business. They made us dump our bags and search thru everything and then said pack it back up.

    I cried for the first time in 8 years when I saw my parents at the end not of joy but of horror because they told me they had to fight to bring me home because the program would not let me leave. They didnt want me to go but my parents by the grace of god wanted to bring me home so they finally did.

    I got into a normal high school the following Fall. It took so many months of getting the therapist to write a report that was accurate as he tried writing me a recommendation letter that suggested that I needed a therapeutic boarding school. My parents had to force him to change the letter or face legal action. The fact that the program lied to my parents about my progress in an effort to keep me there was either out of sheer malice or just to get more money. I’m not sure which one. I know they didn’t like the fact that I knew ahead of time because I had a cellphone up until the moment they took it away posting on the internet about where I was incase anything happened.

    I pretty much signed off on alot of activities myself that I didn’t want to do. I used someone else materials to bust all of my coals. While 2 of the students were at testing I went into his kit and busted 3 which was reported into the blue journal which boosted my progress. When I heard I was going home I was so happy because I cannot tell you how traumatized this experience left me. The mental abuse suffering thru was not therapeutic. It did not help me in any way, if anything it made it worse.

    I wanted to expose them for so long but with these places its always the corporation against the person who was actually there. I am not crazy, I am not psychotic, I have ADD and the reason I was sent there was not drug related, it was because I was impulsive. I did not injure anyone, I did not commit a crime like the rest of the people in my group did. My parents told me they had a retreat where all the parents of the students met and talked about their kids and how my mom cried and turned to my dad and said “what have we sent our son to?” All these students were here for offenses like drug trafficking, and larceny, stealing cars, and it didnt compare to the trivial thing I did.

    There are stories that I could tell all day about the things that went on and how they would sound unbelievable but they are so true. I got in contact with one of the people who was in the program with me, and he told me he relapsed and was living on his own. I still have all of my journals and other things from the program where I wrote each day the things that I did. Oh and toothbrushes? If you didn’t have a toothbrush you had to use your finger to brush your teeth 🙂

    This place is a mess do not send your child here. I promise you it will be a nightmare.

Reported Loss :20000 $
Severity of Scam :Extremely High
Reported by : Anonymous
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