Tony Lupescu – Fifth Third Ba...

Made Several Mistakes

After committing to 5/3 for my loan, Tony Lupescu was largely dismissive of me, his team made several mistakes, and these mistakes were not remedied in a timely manner.

Despite telling me in his sales pitch that he was available anytime and that he could provide a level of customer service that the “big” banks couldn’t match, I had to set up appointments through his assistant just to talk to him over the phone.

These appointments were often moved back 5 minutes before they occurred, thus defeating the purpose of a scheduled appointment.

Separately from this issue, Tony & his team made a $13,000 mistake (in the bank’s favor) 2 days before my closing.

Despite many phone calls, it took me the whole day to get a hold of him to fix it.

Who knows if anyone would’ve caught the mistake or fixed it in time had I not been diligent about reviewing all of the loan documents that were haphazardly emailed to me.

It seemed to me that Tony was off trying to sell other loans rather than taking care of his paying customers.

In addition, it took about 5 hours to close because 5/3 made several mistakes on the closing documents (for those unfamiliar with the process, it should take no more than 2 hours).

I would recommend going elsewhere; all banks this day and age will provide you the same rate, but the “big” banks likely won’t make $13,000 mistakes (that you have to catch yourself).

Even if they do make mistakes, they will probably fix them for you in a timely manner.

Is Tony Lupescu - Fifth Third Bank legit?
Tony Lupescu - Fifth Third Bank is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 1 consumer(s) was/were given a Tony Lupescu - Fifth Third Bank as a negative rating, and only a few left positive feedbacks.
Where is Tony Lupescu - Fifth Third Bank located?
Tony Lupescu - Fifth Third Bank is headquarted at 222 S Riverside Plz Fl 31 Chicago, IL 60606. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Tony Lupescu - Fifth Third Bank by dialing (312) 962-2850 or visit their website
How much monetary loss is incurred by Tony Lupescu - Fifth Third Bank’s customers?
According to the reviews posted by Tony Lupescu - Fifth Third Bank’s customers, US $4585 was the total loss incurred, and hence the severity of the scam is high.

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1 Review on Tony Lupescu – Fifth Third Bank

  1. I would highly recommend TONY LUPESCU of Fifth Third Mortgage by far.

    I’ve been a real estate broker for 10 years; My fiance and I have purchased several properties in our lifetime. Having said that, we know a thing or two about real estate transactions and its players. TONY LUPESCU is hands down the BEST LOAN OFFICER we’ve ever encountered. Off the heels of a failed deal where the previous lender stop calling and replying to requests for clear to close,

    Tony in less than 24 hours was able to restructure our deal and provide clarity around why the previous deal had hit a snag. He was extremely professional, honest and transparent about the state of the deal and what we needed to do to get it done.

    He was extremely responsive to all of our inquiries. If you are serious about purchasing a new home, I would highly recommend TONY LUPESCU of Fifth Third Mortgage by far.

Reported Loss :4585 $
Severity of Scam :High
Reported by : Anonymous
Views :