Tonvara Supplements

Tonvara's products look better on their website only

I ordered a few supplements from Tonvara a few months back. They shipped the wrong product as I’ve ordered Turkesterone.

After the delivery guy was gone, I checked the package, and it did not have my order. I called them, and they asked me to ship it back.

I did and paid the non-refundable delivery charges.

After a week, when I did not see my product delivered, I mailed them asking about the details about Turkesterone.

I sent a reply with the tracking number. I received a mail after two days that they have not received the item back.

However, I checked the tracking details, and it showed that the item was delivered days before I mailed them.

I received a reply the next day.

They asked for an apology for the mistake within their internal department and asked me to wait for a week as the item was out of stock.

This was the first time I had ordered from them, and it looked like it would be the last as well.

It wasn’t charming, and I needed those supplements.

They offered me a lower rate, which was why I thought of trying them. But it was getting even worse.

They took the money, made me ship the wrong item back, spent more money, and then did not send my product.

After a week, I asked them for a tracking number and even confirmed the order for no further problems.

They sent me a mail with the details.

I tried using the number to check the status, and the tracking number did not work.

I called them, and they informed me that the shipment was not processed from their end.

I asked them for a refund, and they asked me to wait for the order to be canceled.

In short, they were trying to buzz me off without the product and the money that I paid for the product.

Hence, I made numerous calls until I was assured that the order was canceled.

After a month and a half, I received the amount in the bank, which was around 50 percent of the amount that I paid.

The customer care department was not helpful at all. They kept forwarding my call from one person to another, and no one seemed to be beneficial.

I emailed them asking why, and I have not received any reply from them.

I regret my decision to make that order from tonvara. This site is fake and does not care about the orders and shipments.

They did not even have the courtesy to send me an email showing their concern for making a customer so frustrated.

The products are crap. Tonvara’s order management is awful as well.

I would never order from them and have initiated a dispute on my credit card.

Is Tonvara Supplements a legit?

Tonvara Supplements is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 3 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Tonvara Supplements located?

Tonvara Supplements is headquarted at 7 Pannett, Burgess Hill RH15 8TX, UK. You can contact Tonvara Supplements by dialing 01444 232719 or visit their website

How much monetary loss is incurred by Tonvara Supplements’s customers?

According to Tonvara Supplements’s customers, a monetary loss of US $1779 has been reported. The severity of entire incident reports is extremely high.

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3 Reviews on Tonvara Supplements

  1. Sketchy Company

    Crappy product when it finally arrived. Terrible customer service, no returns or refunds. Definingly not a 9001 as claimed standard company. Go buy else where !

  2. Never shipped order

    I ordered 6 bottles of turkestrone, paid for tracked shipping, never received my tracking number, and only received one bottle in the mail. They kept my money and completely ignored my emails about my missing order. They are scum.

  3. Because there overseas they scam alot of foreign orders,Dont trust the reviews they just update the date

    Don’t trust the site. I and others have the bogus Tracking numbers they sent us via Email, especially on international shipments,They are not a real Company with many employees, their last message to me was good luck when i threatened to report them, I can show you the Email correspondence,

Reviews: 3
Reported Loss : 1779 $
Severity : Extremely High
Reported by : Anonymous
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