The Brandy Whitmire Mortgage Team

Horrible Service

My client has received some of the most horrible service from The Brandy Whitmire Mortgage Team.

There was no communication and my buyer was confused the entire time about the process and the next steps.

This was for a $900,000 house so I would expect some attention to detail, but no.

When issues came up, Brandy never responded to clear things up, leaving it to a very poorly trained loan officer to try to figure things out.

My buyer was told to deposit money at the wrong time and for the wrong amount.

When I thought I had scheduled a 10:30 am meeting to clear things up with Brandy’s assistant Angel, she never called.

Then she told me she was in meetings all morning. In reality, she was at the Coachella music festival!!

Even now, the deal is supposed to be closed on Monday and I have to tell the loan officer how to do his job and how we need to get the loan closed in California.

What an embarrassment all around. I hope that music was worth it Brandy because you are going to lose a lot of customers by lying to your clients and bad service is not acceptable.

Brandy, Please don’t try to communicate, after the fact, to explain that you are a good company.

You could have communicated when the problems came up instead of having a very inexperienced loan officer try to figure out what to do.

You never called or helped when we needed your help.

Is The Brandy Whitmire Mortgage Team legit?
The Brandy Whitmire Mortgage Team is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 1 consumer(s) was/were given a The Brandy Whitmire Mortgage Team as a negative rating, and only a few left positive feedbacks.
Where is The Brandy Whitmire Mortgage Team located?
The Brandy Whitmire Mortgage Team is headquarted at 1909 Woodall Rodgers Fwy Ste 400 Dallas, TX 75201. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact The Brandy Whitmire Mortgage Team by dialing (469) 879-5949 or visit their website
How much monetary loss is incurred by The Brandy Whitmire Mortgage Team’s customers?
According to the reviews posted by The Brandy Whitmire Mortgage Team’s customers, US $2557 was the total loss incurred, and hence the severity of the scam is medium.

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Reported Loss :2557 $
Severity of Scam :Medium
Reported by : Anonymous
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