Telhio Credit UnionVery Unprofessional
I have never had any dealings with Telhio Credit Union. Apparently, a relative of mine did finance a car with them.
She is behind on her payments, and they contacted me even though I had nothing to do with the matter.
I explained to them I had no information on my relative or where she even lived. One of their employees in the collection dept named Walter keeps harassing me.
He even called my landlord & lied to them by saying this relative was living with me, and we were on drugs.
He also stated he spoke to my neighbor, and they confirmed this relative lived with me.
The neighbor he stated he spoke to hasn’t lived in the house next to me in 3 yrs, so he had to go through their mailbox to even get her name as to it is her parent’s house.
All I can say is he dragged my name through the dirt and told outrageous lies on me.
As I stated before, I have nothing to do with this business transaction but be related to someone who owes them money.
I absolutely recommend no one does business with this company if this is how they work.
It’s just bad business practices and very unprofessional.
I am placing a formal complaint against the business and Walter.
5 Reviews on Telhio Credit Union
Absolutely the WORST bank I have ever dealt with on so many levels.
Absolutely the WORST bank I have ever dealt with on so many levels. They make everything 10 times more complicated than it needs to be. Fee, fee fee happy bank. Branches are inconvenient, and online banking is shotty at best with error screen after error screen. The loan bills are cheap postcard type and arrive ruined from the post office more often than not,
I get a statement quarterly. I have reps asking me why I’m late, and pulling smarmy debt collection practices, such as telling me to ask family for money, etc. If you are late making your payment after day one, they are calling; that doesn’t bother me; it’s the incredibly rude reps that do. I have reps asking me why I’m late, and pulling smarmy debt collection practices, such as telling me to ask family for money, etc.
God forbid your account ever goes to the collection department; talk about smarmy rude, NASTY people. Refinance, close any accounts A.S.A.P!!!!
Customer service not willing to work with me.
Customer service is not willing to work with me. Even during this holiday season, telhio (unlike other banks) has no one-time forgiveness. My kids get a little less, and telhio lines their pockets with my money. I’m ready to go back to the day you put your money in a safe at home. Merry Christmas, Telhio…
would not recommend this credit union to anyone.
I would not recommend this credit union to anyone. I was with them for over 32 years. For a start, it was fine. They were friendly, courteous, and worked with you.
Now they are nowhere near friendly, courteous, or like to work with you. I was in the hospital twice last year. Which by being single, I got behind on my bill. I asked them to work with me, what did I get ,,, overdraft charges , a couple of hundred bucks. Which by being single, I got behind on my bill. Which by being single, I got behind on my bill.
I asked my friend to look my account over. It seemed when a deposit was made, they would hold it for a day or more. That caused overdraft fees.
I’m with a real bank now and would never go back to them or recommend them. Same with my friend, we went in to pay a bill, no greeting, paid in cash, and then informed them they had no change. They didn’t have a key to the change machine in the lobby. I wouldn’t call that friendly service. Enough said.
have fun at the end trying to get a resolution showing you no longer owe on the vehicle.
Great Lease to start out, but in the end, I get conflicting information between Telhio and CULA. The vehicle, after two months, still shows as meowing a balance; however, CULA says it should be removed from credit because they sent termination turn in, and Telhio says they never received final payment.
I have called both places, and CULA is very helpful, but Telhio is not helpful at all. Never LEASE from Telhio and if you do, have fun at the end trying to get a resolution showing you no longer owe on the vehicle.
At their downtown branch in the drive-thru… I have been in line behind 2 cars for over 20 minutes. I have been a long-time member and cannot fathom how bad their service has slipped over the years. I am now waiting at the time station as I have been writing this review.
I’m at the 4th of 4 terminals and still have not heard from a teller. My items were sent over 5 minutes ago. I’m simply requesting a withdrawal of a small amount.
Very disappointed and very frustrated with the amount of time spent here. I’ve had various other issues with the credit union, but this adds to the disappointment and puts me over the edge.