Tax Matters INC

Terrible Experience

I just had an awful experience with Tax-Matters Org. Last week, I called Tax-Matters Org to request information and schedule an appointment for my taxes.

The woman answering the phone cut me off after I said two words. She rushed through the conversation and stated that they had raised their prices this year.

She then gave me a quick quote three times what I’ve ever paid.

She told me that she was going to the appointment because she didn’t have time for me.


I was surprised that my coworker had been coming to this location for some time and has paid the same amount every year.

But I cannot find information to determine if this company is right for me.

I decide to book the appointment even though I need my taxes done! I thought maybe they were swamped.

I thought that the pricing was incorrect, and I might get more information after meeting with the accountant.

I bring all my documents and come to the office with everything prepared. But, the woman behind the counter never booked my appointment.

I was often asked, “Are you sure you have an appointment ??”..?” Yes. Yes, I am there early on Saturday to get this service done.

Someone sits down with me and tells me she has an appointment in the hour. I can leave my information, and she will provide me with pricing and information.

I give her my basic information, and she laughs at me when I ask questions.

The price I get is twice that of my friend, but less than what I quoted by phone the week prior.

I completely get that taxes, background, and paperwork are different for everyone.

My coworker and I have similar situations. I’m confident I was offered a higher price to say no and then leave. That is exactly what I did.

I’d rather pay that much elsewhere that has it all and treats potential customers/clients with more respect.

I won’t be coming back, and I won’t recommend this area to anyone. It was frustrating, sad, and a waste.

Is Tax Matters INC a legit?

Tax Matters INC is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Tax Matters INC located?

Tax Matters INC is headquarted at 1748 Market St San Francisco, CA 94102. You can contact Tax Matters INC by dialing (415) 934-0377 or visit their website

How much monetary loss is incurred by Tax Matters INC’s customers?

According to Tax Matters INC’s customers, a monetary loss of US $4322 has been reported. The severity of entire incident reports is medium.

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1 Review on Tax Matters INC

  1. My worst tax return experience ever!

    Blackline partner. David Strauss took me for over an hour to get back to me. He made mistakes in my tax return and didn’t allow us to review it before sending it off. This was my worst experience with tax returns!

Reviews: 1
Reported Loss : 4322 $
Severity : Medium
Reported by : Anonymous
Views :