St Mary’s Bank

CORPORATE ATTITUDES

I’ve been with St Mary’s Bank Credit Union…the first in the United States they’ve always been proud to say…for many years. Since 1993 in fact.

When they were simply a Credit Union they were great. At least I thought so.

However, since my banking needs have become more involved than just needing a checking and savings account AND add in the fact they now are considered a BANK and not merely a Credit Union…St. Mary’s has changed for the worst.

It used to be I wouldn’t have a negative thing to say about them.

That has changed immensely. They do not resolve issues correctly.

They do not set up new accounts correctly…resulting in my losing out on interest.

They have “lost” one of my accounts and cannot seem to admit it’s missing…along with the cash the account held!

Weeks later, still not corrected or resolved.

Now, I’m in the middle of fighting for my husband’s life with a brain tumor and the accounts’ issues are the last thing on my mind.

They aren’t proactive with contacting me back so the issues remain and I’m frustrating with them beyond belief.

We WILL be taking our business elsewhere as soon as I have a moment to research and choose another bank or credit union.

Lastly, our home mortgage we took out with St. Mary’s in January of 2015 had been taken out of our checking account twice per month to generate an extra mortgage payment by the end of each year.

Auto payments were set up and yet during the second year they changed it to one payment per month without notice or explanation.

We missed making our all important extra payment (set up to pay our mortgage down faster) and all they had to say is that they don’t do two payments per month any longer and we had no recourse to change it.

It is more involved with how the event occurred but that is it in a nutshell.

No apology for not notifying us, no other options given and worst of all…when we went into the bank at the end of the following year and made an additional payment on our own…they lowered our auto payment during that year so less money got paid…thus eliminating our extra payment we had made…further eliminating our efforts to pay down our mortgage earlier!

I’m done with this BANK. You act corporate after many years of being good to your members…you now lose members.

I absolutely am disgusted by their very CORPORATE ATTITUDES now!

Is St Mary’s Bank a scam?
St Mary’s Bank is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is St Mary’s Bank legit?
First St Mary’s Bank is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by St Mary’s Bank’s consumers?
There is/are 17 review(s) posted about St Mary’s Bank and it indicates that the severity of the scam is High.
Where is St Mary’s Bank located?
St Mary’s Bank is located at 200 McGregor St, Manchester, NH 03102, USA. You can contact St Mary’s Bank by dialing (800) 950-8850 or visit their website N/A before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by St Mary’s Bank’s customers?
According to the report(s), US $3521 was the total loss incurred by St Mary’s Bank’s customers.

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17 Reviews on St Mary’s Bank

  1. do not do it. Worst place I have ever had to deal with.

    If anyone ever approves you for a car loan with this bank, do not do it. Worst place I have ever had to deal with. Rude customer service and takes forever for someone to call you back.

  2. They gave me a new card the same day I went in to talk to them.

    I am surprised to see so many bad reviews. I joined them when Fleet Bank started charging outrageous fees, if anyone can remember when that was. I had a car loan and had the amount taken out of my account monthly, so there were no fees for that.

    Now I just use them for my Social Security check deposits and pay no fees. The only problem is that they were hacked into last month. I got a phone call alerting me of suspicious activity and I had payments stopped. They gave me a new card the same day I went in to talk to them.

  3. Bad Service

    BING only has the main building and two other branches listed for Manchester, N.H. , so I called the main # and the woman transferred me over to the D.W. Highway one by the PURITAN Restaurant (it would have been nice if she asked if I wanted the direct dial # for future reference, thus not a 4 or 5 star rating here, but only O.K.) and the man answered in such a slur that I had to ask him what he said, of I guess having said it so many times that he thinks we what? pick it up by ESP!?

    Of anyway when I asked if I could just drop by for a box of quarters ($500) would that be alright, or do I have to put in a requisition order like some other bank requires of on early Monday morning for a Thursday delivery by either LOOMIS & FARGO or GARDA, of he said to hold-on for a minute, of it actually like only 30 seconds, of he really meant of a moment, of he checked the vault to see that they have plenty!

  4. This app is not displaying a few important items that I would like to see

    This app is not displaying a few important items that I would like to see… including my personal loan from this Credit Union for$5,000.00 which I would like to be able to transfer cash in between each account back and forth when necessary… it’d be nice to have the opportunity to work with both accounts together and see what is going on with them now and from home today and on a holiday.

  5. He is a co-signer in my loan as I got a better deal at the dealership with various discounts he qualified for.

    I have an Auto Loan with St Mary’s out of Manchester. I live in Maine. I’ve had my loan since the end of. They have been ok, for the most part, except I received a notice that one of my payments was late, yet I had already made the payment. To ensure everything was ok on their end, I placed a call and spoke to a very rude person.

    Basically told me it was my fault that the payment processing got held up between my Maine checking account bank (which has free bill pay, so I always use it to avoid fees/sending checks) and St Mary’s.

    I get that things happen and I likely should have gone in to my bank sooner to schedule my payment, but they were going to assess a fee until I told them I had screenshots of my banking transaction with the date to prove my case.

    Moving forward, I haven’t had any issues, I’ve never missed a payment, etc. Last month I missed a call from them because I was in a work meeting. My father frantically starts tying to get a hold of me, telling me I need to contact the back. He is a co-signer in my loan as I got a better deal at the dealership with various discounts he qualified for.

    Talk about embarrassing…yes, he’s a co-signed and obviously if there’s something going on it’s only legal to contact him, however they didn’t even give me time to call them back first! He was under the impression I had missed two months of payments, which sent me into a spiral. I went in to my online banking with my bank and confirmed I hadn’t missed any payments.

  6. I have never had an experience with any business or bank like I have this one.

    St Marys Bank, McGregor St, Manchester, NH. – America’s first & worst credit union. I have never had an experience with any business or bank like I have this one. They have caused me undo stress & screw up things so bad. I called them to put a stop payment on a check I wrote from a wrong account & they told me not to worry or waste the money on a stop payment because the check amount was so large that they would reject it for insufficient funds.

    They told me to go ahead & write another check out from the correct account & send it out to the person which I did via Fedex. Then I looked at my bank account & they did honor the first check for $12000.00 after they took the money out of my savings account to cover it. Now I sent two checks for a total of $24,000 from two different accounts to this person. This bank is totally incompetent.

    I was traveling to Florida and went to put gas in my car using my debit card and it was denied and I immediately called the bank 1 minute before their call center closed for the evening and they said nothing was wrong with my debit card and it must be the gas station I was using it at causing the problem. 4 hours later i stopped for the evening to get a hotel room and my debit card did not work there either.

    I ended up sleeping in my car with my dog in a bad area of Georgia in 85 degrees & 100% humidity because all of my money was attached to my debit card and my credit card was maxed out so I could not use it. In the morning I called the bank to tell them my horror story and they checked and said Visa fraud locked my card because I was using it out of state and they said the call center should have checked to see if that was the problem and could have unlocked for me so I could use it, but instead I was left sleeping in my car.

  7. This app is not displaying a few important items that I would like to see.

    This app is not displaying a few important items that I would like to see… including my personal loan from this Credit Union for$5,000.00 which I would like to be able to transfer cash in between each account back and forth when necessary… it’d be nice to have the opportunity to work with both accounts together and see what is going on with them now and from home today and on a holiday.

Reviews:17
Reported Loss :3521 $
Severity of Scam :High
Reported by : Anonymous
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