Sovereign Bank

Customer Service

Sovereign Bank is just mind numbingly slow. I have yet to arrive where there were not a lobby full of people (with 2 tellers) Most banks might take this as “loyal customers” we see it as you need more tellers for this location.

The upgrade to the exterior is beautiful, I’m admiring it most days as I’m waiting in the line that is going out the door.

I have spent less time in a grocery checkout line than I have here on most occasions.

Why do they have a drive up teller if it’s never open. When it is, the teller is usually busy with the lobby customers. for a bank that charges so many fees on lateness and non availability, when can we as customers charge for our time.

I have been given hand written deposit slips because the system was down, I have had to wait extremely long because the system was down, I have had to use the inside atm because the outside atm was down.

There are more things wrong with this location than right. Why come here, unfortunately it is closest to my house.

I’ve worked in customer service so I know that not every transaction goes as smoothly as it should but, this is ridiculous.

In the year of 2014, I feel like it’s 1995 all over again whenever I step into this location!!! FIX IT!

Is Sovereign Bank a scam?
Sovereign Bank is a scam and a bad service provider as per the report filed on They are not aggressive towards their customer satisfaction and complaint grievance.
Is Sovereign Bank legit?
First Sovereign Bank is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Sovereign Bank’s consumers?
There is/are 1 review(s) posted about Sovereign Bank and it indicates that the severity of the scam is Medium.
Where is Sovereign Bank located?
Sovereign Bank is located at 780 Gallivan Blvd, Dorchester, MA 02122, USA. You can contact Sovereign Bank by dialing (617) 265-0484 or visit their website N/A before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Sovereign Bank’s customers?
According to the report(s), US $4378 was the total loss incurred by Sovereign Bank’s customers.

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Reported Loss :4378 $
Severity of Scam :Medium
Reported by : Anonymous
Views :