Smart Financial Credit Union

The Worst Bank

Smart Financial Credit Union is the worst Bank I have ever had to deal with. I have an auto loan and a line of credit with them and they are HORRIBLE!

I had to move out of state and ever since then I have had nothing but problems.

I have to call every month to schedule my payments because they are no longer a shared branch.

So I have absolutely no access to the auto loan. I cannot see any balances I have with them because apparently they do not send paper statements.

It’s not like I can walk in and take care of business.

I scheduled a payment for my auto loan and credit line to come out of my NON Smart Financial Credit Union account and they took it out on the wrong day.

Needless to say, all my other payments are being returned and when I called to resolve the issue, they said to send them the information from my OTHER bank. I did so.

They were supposed to revert the paid funds which they were not supposed to take and they did not.

Now I’m faced with bank fees and returned checks. Thanks Smart Financial you are the WORST!

Is Smart Financial Credit Union legit?
Smart Financial Credit Union is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 2 consumer(s) was/were given a Smart Financial Credit Union as a negative rating, and only a few left positive feedbacks.
Where is Smart Financial Credit Union located?
Smart Financial Credit Union is headquarted at 2510 North Lp W Houston, TX 77092. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Smart Financial Credit Union by dialing (713) 407-4314 or visit their website
How much monetary loss is incurred by Smart Financial Credit Union’s customers?
According to the reviews posted by Smart Financial Credit Union’s customers, US $3985 was the total loss incurred, and hence the severity of the scam is medium.

Write a review or complaint on Smart Financial Credit Union

Your email address will not be published. Required fields are marked *

2 Reviews on Smart Financial Credit Union


    We are members and have done business with them over several years. Recently we had an issue and when it was brought up to management level they took personal control of it to solve. They not only solved it quickly but called me in the evenings to keep me updated. GREAT JOB GINO A.!

  2. BEWARE!!!

    BEWARE!!!!DECEPTIVE ADVERTISERS Smart sent me a mailer ad wanting to beat my current auto loan or they will pay you $100. They came back with 8% rate I had 4.5% but they told me they were not going to pay the $100 because of my “credit worthiness”….what does that mean?….my credit score wasn’t high enough.

    Ask why don’t you list the minimum score required for this advertisement to save everyone time. First they said I had a dealership loan which wasn’t true because I received 4.5% from Capital One through a mailer.

    I told them no problem, closed my accounts and filed an official complaint with the Texas Credit Union Commission for deceptive advertisement practices and failure to list all requirements for this specific auto loan refinance program. Smart Financial is using programs like this to “cherry-pick” the best customers to enhance the quality of customers in their loan portfolio.

Reported Loss :3985 $
Severity of Scam :Medium
Reported by : Anonymous
Views :