Smart Federal Credit Union

Lack Of Communication

Have worked with Smart Federal Credit Union for many years. Lately, seems to be some lack of communication between the local office and the larger Smart EZ card

Visa people. My husband was having $600 automatically taken out of our bank money each month – the agreement was half would go into savings and half into payment of our Visa card bill.

Finally found out the entire $600 was going into the local savings acct.

which added up nicely, but they were not passing on the additional $300 for our Visa payment which was a real problem.

I’ve had more than one “go round” with them over this and it’s not quite solved, yet.

Is Smart Federal Credit Union legit?
Smart Federal Credit Union is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 3 consumer(s) was/were given a Smart Federal Credit Union as a negative rating, and only a few left positive feedbacks.
Where is Smart Federal Credit Union located?
Smart Federal Credit Union is headquarted at 3454 N High St Columbus, OH 43214. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Smart Federal Credit Union by dialing (614) 261-0650 or visit their website
How much monetary loss is incurred by Smart Federal Credit Union’s customers?
According to the reviews posted by Smart Federal Credit Union’s customers, US $3658 was the total loss incurred, and hence the severity of the scam is high.

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3 Reviews on Smart Federal Credit Union

  1. I highly recommend SMART FCU because their focus is on the customer first!

    SMART Federal Credit Union is a great place to do business. The staff is professional and always willing to help. They offer many services and it is clear they care about their members. They have many financial products and services offered in an honest, friendly atmosphere.

    If you choose to do business in person at their main location, it is likely they will quickly know you by name and you will see the same familiar faces upon each return, as they have a low turnover of employees.

    They also have shared branching services throughout central Ohio that make it convenient to do business close to home, as well as online. I highly recommend SMART FCU because their focus is on the customer first!

  2. I will have my membership here for a long time.

    Seems like they are switching things up around here. I have my auto loan through here and the service was super smooth getting that set up (my rate was actually what I was told I would qualify for, no gimmicks or catches!). Staff is professional & knowledgeable. I will have my membership here for a long time.

  3. Sketchy management.

    Sketchy management. Pushing products on people who don’t need them just to collect their bonuses. Be SMART with your money, go somewhere else.

Reported Loss :3658 $
Severity of Scam :High
Reported by : Anonymous
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