SLSSpecialized Loan Servicing is Corrupt
Write a review Review
Specialized Loan Servicing is corrupt, withholding refund of my escrow account though the loan financed was paid off in November 2018.
I’ve made regular attempts to seek the $4,000 refund of escrow unsuccessfully – service agents apologize sincerely & state they have no idea why the treasurer’s office is delaying cutting my check.
Only once MY FUNDS are forwarded to me will I consider changing my opinion of this disreputable company.
Is SLS a legit?
SLS is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 17 consumer[s] submitted negative ratings, and only a few left positive feedback.
Where is SLS located?
SLS is headquarted at 8742 Lucent Blvd Littleton, CO 80129. You can contact SLS by dialing (800) 268-9956 or visit their website sls.net.
How much monetary loss is incurred by SLS’s customers?
According to SLS’s customers, a monetary loss of US $698 has been reported. The severity of entire incident reports is medium.
17 Reviews on SLS
My Mortgage Loan was transferred to SLS in January 2019. My first payment to SLS was $600.63 on Feb 1st, 2019. I filled out an Automatic Payment Sheet to them in Feb 2019 but didn’t know which month it would take effect (March or April 2019) so called them to find out “when” it would be due, so I wouldn’t be sending 2 payments in different directions instead of just the one. On Feb 20th, 2019 I called SLS to find out when the March 1st 2019 Payment was due and also due to the Escrow Account Shortage, my March 1st, 2019 was being changed to $586.37 instead of the $600.63. So I was fully aware of the $586.37 when I called SLS on 2-20-19.
This SLS employee looked up my records and came back with an April 5th, 2019 as the “first” date that SLS would be taking out the $586.37 amount (I chose the 5th of the month due date, because I didn’t want the first of the month due date and be late each month). This “employee” then stated: ” Oh boy, are “you” ever lucky. Your March 2019 payment has been reduced to $434.63 from the $586.37 amount, so that is the amount you have to send now, instead of the $586.37 amount. Of course you “can” send the $586 .37 amount, but the $434.63 is a lesser amount. The choice is “yours”………..so, being on Social Security, I chose the lesser amount of the $434.63 that gave me a $151.74 “savings”…..”for “some reason” unbeknown to “me” as “She” had all of this information in front of “her” on “her” computer…..to make a longer story shorter…..this $434.63 amount “which they “instantly collected ” “electronically” the day they received it in a Personal Check form and on April 6th, 2019 they hadn’t taken my payments in “automatic” monthly payments and when I called SLS on April 6th, 2019 I was informed “I WAS IN DEFAULT” on my Loan !!!!! “Because I only sent the $434.63 “instead of the $586.37 amount. I filed a Complaint and just got the news this past Saturday June 29th, 2019 stating they “couldn’t” find anything wrong with this transaction with SLS “as I was informed by Wells Fargo that my March 1st 2019 payment “would be $586.37 and I was sent a monthly “statement” from SLS also “stating” this $586.37 amount, so that put SLS “off the hook” as I WAS advised of the $586.37 amount twice, therefore I “defaulted” myself, so to speak !…………On July 1st 2019 I went to pay all back payments for March 2019 (151.74 still owed for March 1st) and $586.37 for April 2019 and $586.37 for May 2019, 544.34 due for June 2019 and $544.34 for my July 1st, 2019 payment then due on July 1st, 2019…..problem was: I was constantly “disconnected” from their website “the minute I put in a “Loan #”…….I called on my Cell then and same thing….”Disconnected”……..the last time I “YELLED” I WANT TO “TALK” TO SOMEONE SO I CAN PAY MY BACK PAYMENTS “……this man answered and informed me that the reason I “WAS CONSTANTLY “Disconnected”……..WAS “BECAUSE I WAS BEING “FORECLOSED” ON, DUE TO THAT $151.74 amount “still Due” for March 1st, 2019 !…………..I paid them $2,413.16 “Back Payments (March, April, May, June and July 1st 2019 AND $55.62 LATE FEES “to get them from Foreclosing “ON ME ! FOR A TOTAL of $2,468.78 !!!!!! That first phone call by me to SLS on February 20th, 2019 almost sounded like this “From a Scammer”……….”Boy, are you ever Lucky……..you just won a Canadian Lottery!
“Instead”……..it was “FROM THE VOICE OF “SOMEONE” HOLDING “MY” MORTGAGE LOAN IN THEIR HANDS ! WHICH IN OTHER WORDS………”MY HOME ” ! I have a 2% Interest Rate for 2 more years in a Modification Loan done 3 yrs ago and then 3% for the next 15 years and I know for sure SLS would love to start “Foreclosure Proceedings” to get me to apply for a higher Interest Rate “from THEM”………NOPE !
SOME GOVERNMENT DEPARTMENT “SHOULD” BE ABLE TO “CLOSE UP” THIS SLS COMPANY !………..ALL THEY ARE DOING IS “DEFAULTING” PEOPLE LOIKE ME (A SENIOR CITIZEN) AND ANYONE ELSE THEY CAN !………AND YES, YOU ARE CONSTANTLY “DISCONNECTED” IF YOU TRY THAT “ONE” PHONE # THEY HAVE………
WELLS FARGO……….I WANT MY MORTGAGE LOAN “PUT BACK INTO SAFE HANDS”……….IT IS “NOT” WITH SLS !…………where the hell did you find this Company Wells Fargo ? They will end up “Foreclosing” on every Loan you transferred to them………….”I” WAS “ALMOST” THERE WITH THEM THIS PAST WEEK…….
There is lots of money to be made in foreclosures !
Chase transferred my mortgage to SLS without my knowledge in preparation to foreclose after doubling my interest rate. SLS , according to an employee specializes in foreclosures. Stay far away from this company. The name tips them off – “SPECIALIZED’. There is lots of money to be made in foreclosures !