Serenity Tax & Accounting

Very Disappointing Experience

I’m the outlier Serenity Tax & Accounting, so perhaps it’s just been bad luck, but I’m sorry to report that I have had a very disappointing experience.

Last year I had a great intake meeting, but communication completely fell apart after that.

I never heard from anyone that my taxes had been prepared and were awaiting my approval.

When I followed up, it took multiple communications on phone and email before the office sent me the documents.

In the end, there was a significant error and I owed hundreds of dollars that they’d overlooked (and I had to contact the office multiple times before I finally got an explanation about what happened).

This year, they’ve set up an online portal to make communication and submitting documents easier, but registration for the portal didn’t work and the office hasn’t responded to my question about that.

I will be taking my business elsewhere.

Is Serenity Tax & Accounting legit?
Serenity Tax & Accounting is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 2 consumer(s) was/were given a Serenity Tax & Accounting as a negative rating, and only a few left positive feedbacks.
Where is Serenity Tax & Accounting located?
Serenity Tax & Accounting is headquarted at 729 Molalla Ave Ste 6 Oregon City, OR 97045. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Serenity Tax & Accounting by dialing (503) 657-6055 or visit their website serenity-tax.com.
How much monetary loss is incurred by Serenity Tax & Accounting’s customers?
According to the reviews posted by Serenity Tax & Accounting’s customers, US $3252 was the total loss incurred, and hence the severity of the scam is high.

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2 Reviews on Serenity Tax & Accounting

  1. Even though they want us to relax and take great care of their client they still take the business serious.

    Sundhara at Serenity Tax & Accounting has been doing my parents taxes and does an awesome job. Sundhara and her office know taxes and accounting very well. Even though taxes and accounting can be very strenuous to us Serenity Tax & Accounting make them sound actually fun to do. They have a very comfortable office environment and even have a tax service dog that makes it even more of a relaxed environment.

    Even though they want us to relax and take great care of their client they still take the business serious. They know tax law very well and all the changes to the tax laws so you can feel comfortable knowing everything is being done right. If you have personal or business taxes that need prepared please do not hesitate to contact Serenity Tax & Accounting they will take great care of you.

  2. Does not return calls and can be rude.

    Staff is nice, but the owners can be curt. She talks a big story, but no follow through. Does not return calls and can be rude.

Reviews:2
Reported Loss :3252 $
Severity of Scam :High
Reported by : Anonymous
Views :