Selene Finance

Worse Service

Awful! Run away if you can. Selene Finance told me my home was in active bankruptcy litigation. I’ve never filed for bankruptcy.

I had a near heart attack and spent hours trying to resolve the situation (they refused to talk to me and provided my supposed lawyers info, who denied having any file or case).

The company then discovered it was an error in flagging my home when it was a neighbors home that was in litigation.

They then proceeded to give me the neighbors name and property address (major privacy violation).

This was in addition to several other issues. I’ve never been able to make a payment online.

They call like a collections company if you’re even five days late on your mortgage payment.

Never experienced worse service from a finance company!

Is Selene Finance a scam?
Selene Finance is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Selene Finance legit?
First Selene Finance is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Selene Finance’s consumers?
There is/are 36 review(s) posted about Selene Finance and it indicates that the severity of the scam is Extremely High.
Where is Selene Finance located?
Selene Finance is located at 4201 Southwest Fwy, Houston, TX 77027, USA. You can contact Selene Finance by dialing (713) 625-2000 or visit their website selenefinance.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Selene Finance’s customers?
According to the report(s), US $6458 was the total loss incurred by Selene Finance’s customers.

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36 Reviews on Selene Finance

  1. Use bill pay from bank so you have records

  2. Same

    The very exact same thing with me. I finally ended doubling payments s to maintain current and continue to dispute it. They eventually told me it was applied to fees it was my monthly note. You cant pay your loan o e month in advance

  3. Not being able to make my payment today will force me to be late.

    The fact that Selene Finance has not been shut down is mind blowing! This company is an absolute nightmare. Their website and phone system is down nearly every time I try to make a payment. The two times I was able to reach a customer service rep… both her attitude and professionalism were terrible! I have been trying to reach them again for over a week to make a payment for January.

    Their voicemail has said the “office is closed” every time I call. All of my calls were made during normal business hours last week. Today is Monday, MLK Day and their voicemail has changed to “closed for the holidays”. Their automated phone system should accept payments regardless of holidays and office hours especially considering their website does not accept payments due to constant “errors”.

    Not being able to make my payment today will force me to be late. I have never been late on a mortgage payment until my mortgage was bought by Selene. I have owned my home for 10 years.

  4. This company and all other like them need to be put out of business and the management put in jail for a very long time.

    To be exact Selene Finance is a management company for big garbage banks like Bank of America. So who ever had your loan to begin with still has your loan they have Selene manage the account because with them not being a bank, they are not under the microscope like BOA, Wells Fargo and the rest from the banking commission.

    They have to be regulated by some one. I think the person that has perceived a class action suit has a very good idea. I believe that Selene should also face criminal charges.

    I am closing on a new loan and Selene is trying to add a months payment and over $1000.00 in interest on top of the payoff amount. Selene works for Bank of America in managing my mortgage they don’t hold it but they have to do whatever BOA tells them to and BOA does not want to lose that $700.00 a month interest so a modification or refinance with Selene will never happen.

    Somebody reading these has to know how to bring charges against Selene for extortion and unethical business practices. Selene is just a crap extension of the banks they work for. In my opinion the employees are liars, lackey’s and harassing jerks. The company is unethical, unprofessional. Stupidity seams to run rampant. This company and all other like them need to be put out of business and the management put in jail for a very long time.

  5. They thoroughly suck.

    They thoroughly suck. Evicting people at Christmas time.

  6. The fact that Selene Finance has not been shut down is mind blowing

    The fact that Selene Finance has not been shut down is mind blowing! This company is an absolute nightmare. Their website and phone system is down nearly every time I try to make a payment. The two times I was able to reach a customer service rep… both her attitude and professionalism were terrible! I have been trying to reach them again for over a week to make a payment for January.

    Their voicemail has said the “office is closed” every time I call. All of my calls were made during normal business hours last week. Today is Monday, MLK Day and their voicemail has changed to “closed for the holidays”.

    Their automated phone system should accept payments regardless of holidays and office hours especially considering their website does not accept payments due to constant “errors”. Not being able to make my payment today will force me to be late. I have never been late on a mortgage payment until my mortgage was bought by Selene. I have owned my home for 10 years.

  7. After my mortgage was transferred 3 times in a year, I needed a modification.

    Why can’t I give them 0 stars. After my mortgage was transferred 3 times in a year, I needed a modification. I faithfully paid my mortgage for 11 years. Got laid off and 6 months later the only thing Selene wants me to do is file a modification.

    this means, I pay more for my mortgage and I need to pay for another 40 years. I am 63. They are the rudest people around. No one ever calls you back and their voice mails will state only leave one message.

    I signed the modification after taking a day off of work to do this and I got the modification back because they had the wrong lender on the paperwork. Now they are demanding that I pay for a notary all the while it was their mistake. I’m selling my house. I’m done.

Reviews:36
Reported Loss :6458 $
Severity of Scam :Extremely High
Reported by : Anonymous
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