Seattle MINI

Extremely Disappointed and insulted

I don’t think I have ever been so insulted before by a dealership. And that is saying a lot since car dealers don’t have the best reputation in general. I Have been trying to speak with sales representatives to try and lease a countryman all4.

I was speaking with someone through email to get some basic numbers before making the trip to see if we are on the same page. I had another offer for another dealership and different vehicle and wanted to see if they could match their deal since I liked the mini more than the other vehicle.

After going back and forth a few times the sales associate felt it was a good idea to be rude when he couldn’t beat the numbers of the other dealer and imply that I must not know what was offered, don’t understand how leases work, or that I am lying because the deal is too good.

I assume my being a woman means I have no idea how leasing vehicles work (despite leasing from BMW and Acura previously and having no problems getting great deals). After I respond to him telling him that his attitude was not necessary, that I am well aware of the details in the lease offer and that if he couldn’t match those numbers all he had to do was politely tell me so, instead of being insulting…he never responded.

I get a call from a manager the next day telling me they could come close to the deal and call him to discuss. I am at work and it is much easier for me to email than call and spend 30 minutes on the phone while I am working. So I go on the site and start a chat with one of their associates. They introduce themselves via chat, and I then tell him what I am looking for and he just disappears. Never responds. Never says a thing. I wait for ten minutes for any response in the chat and he never comes back.

So I finally get a minute at work and call the dealership and ask to speak with a manager. I am transferred and he answers the phone “yeah?”….umm… Yeah? WTF is yeah? Are you not a manager selling $30 to 50K vehicles and running said dealership? Regardless I say hello?…and he hangs up on me. I call back and speak with the woman who transfer calls again, who is very nice, and tell her I was hung up on, she apologizes and says she will transfer me again. He picks up again, says nothing, and just hangs up the phone after I hear him speaking in the background.

I’m not sure if this is how Mini always runs their dealership, but it seems kind of messed up that 3 different men were rude, disrespectful and condescending in the span of 2 days speaking with them. The only decent person I spoke with was the woman who answered the phone.

Extremely Disappointed and insulted. I guess they get enough business that they don’t need to be polite or respectful. (Or answer the damn phone with a “hello, this is Allen the manager at Seattle Mini”, instead of “yeah” and then hangup on someone)

Is Seattle MINI a scam?
Seattle MINI is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Seattle MINI legit?
First Seattle MINI is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Seattle MINI’s consumers?
There is/are 11 review(s) posted about Seattle MINI and it indicates that the severity of the scam is Extremely High.
Where is Seattle MINI located?
Seattle MINI is located at United States. You can contact Seattle MINI by dialing (206) 588-4250 or visit their website seattlemini.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Seattle MINI’s customers?
According to the report(s), US $4000 was the total loss incurred by Seattle MINI’s customers.

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11 Reviews on Seattle MINI

  1. Back to the dealership,back to figuring where inventory is?!

    I am a business owner in Seattle for over 18 years,i have bought and sold many cars and trucks over the years to suit my particular needs and I would say hands down this was the poorest experience I have ever had trying to purchase a car.

    I was happy to see a Mini dealership a stones throw from my house maybe this was chance to check them out. I invite a friend who is a “car-guy” and owns a BMW to come along.We have to ask for help. They seem a little scattered.

    There is little to no pricing on cars?! David Wolf is appointed our “motoring advisor”. I am clear about the years I am interested in and stick only. David has many sheets of inventory but a little unsure where his inventory is? We make it clear that we are interested in testing a few models.

    We are a “allowed” to test a used Mini Cooper S. I actually got to drive for about 7minutes before I’m asked to pull over and allow my friend an opportunity to test. Back to the dealership,back to figuring where inventory is?!

Reviews:11
Reported Loss :4000 $
Severity of Scam :Extremely High
Reported by : Anonymous
Views :