Sammons Income Tax

Customer Service

Entered Sammons Income Tax’s office to a woman who didn’t even greet us, but just told us to fill out the form. I had a 9am appointment, first of the day.

2 other clients entered after me while I got to enjoy listening to NCIS blare in someone’s office. I don’t even keep the volume of my tv that loud.

Employees came and went, no one made eye contact. No one said anything nor greeted my husband nor myself.

I then sat staring at the over personalized tiny waiting room, filled with asian brick a brac to the extreme and only 3 chairs.

The other 2 clients also had 9am appointments, they were called back ahead of us.

After 20 minutes of being ignored and THEM being late for my appointment, I decided to leave.

Then some woman comes running out after us saying she’s ready. I told her “too late.” I think it was the one watching NCIS.

Lastly, they only had one handicap parking space which one of the Sammons employees claimed.

I have a broken leg and walking on crutches, could have used that spot.

This company was recommended to me by several of my fellow co-workers.

I trust their judgement in most things as they are not the type of people to give bad advice, apparently they had better experiences with this company, but I live and breathe customer service and I know what is great, good and pathetic.

This place gets pathetic all day long in my opinion.

Is Sammons Income Tax legit?
Sammons Income Tax is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 14 consumer(s) was/were given a Sammons Income Tax as a negative rating, and only a few left positive feedbacks.
Where is Sammons Income Tax located?
Sammons Income Tax is headquarted at 2220 Atlanta Rd Ste 117 Smyrna, GA 30080. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Sammons Income Tax by dialing (770) 434-4545 or visit their website N/A.
How much monetary loss is incurred by Sammons Income Tax’s customers?
According to the reviews posted by Sammons Income Tax’s customers, US $2365 was the total loss incurred, and hence the severity of the scam is high.

Write a review or complaint on Sammons Income Tax

Your email address will not be published. Required fields are marked *

14 Reviews on Sammons Income Tax

  1. Just had my taxes done here.

    Just had my taxes done here. My first time. I really enjoyed talking first hand with the owner. Service was great. The drive was a little long but well worth it. I’ve been paying way too much for not so great service when I could have been coming here. Thanks to my co workers, I have found a place that really takes care of me and all my tax issues.

  2. They've always done me right.

    Came in with my in laws today and I have to say, again, what good people Sammons is. I was worried that they would be closed since tax season is over but I called last week to try to make an appointment and reached the owners wife at home. I was greatful that she took the time to help me while she was on her own time.

    I know what ever I need, they are there. And I was shocked that when we my father in law went to pay, she gave him a huge discount since hes a senior. Neither one of us was expecting that. I really can’t say enough good things about this place. They’ve always done me right.

  3. Good Service

    Been using Sammons for several years .. never disappointed ..had a great experience today as always. Sometimes the wait is a bit much but they are on point ..

    Went today Ruth and Jackie provided excellent service. Already set up for next year. No complaints for using their services..

  4. She never even told us how long we would have to wait.

    She never even told us how long we would have to wait. I told her we were going to leave and she said we could leave our paperwork and they would call us….whatever. No way we were going to leave our tax papers with a lady/company like this. When you allow family to work like this, people are going to walk out.

Reported Loss :2365 $
Severity of Scam :High
Reported by : Anonymous
Views :