Sallie Mae

Stranger On The Phone

After enduring a few years of constant robo-style phone calls from Navient, I decided to start the New Year by fighting to get them off my back.

So I answered the phone and I *waited* for a live person to pickup on the other end of the robo call. [Sigh!]

The guy from Navient was very professional, but I had to endure a bunch of personal questions so that he would realize that I am *not* the person they’ve been trying to find to collect money.

I wasn’t happy about answering personal questions posed by a stranger on the phone, but what else could I do to stop the constant harassing robocalls? Turns out, my name is different; my gender is different.

My age is different (I graduated from college over 30 years ago); and the last 4 digits of my social are different.

No surprise to me. Sooo…why the heck did Navient harass me with multiple robo phone calls every single day for years? Ugh!

Now, at last, the calls have stopped. Such a relief.

There oughta be a law against this unreasonably broad fishing expedition Navient engaged in to find a deadbeat by quite literally harassing an innocent person. A pox on their business.

Is Sallie Mae legit?
Sallie Mae is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 5 consumer(s) was/were given a Sallie Mae as a negative rating, and only a few left positive feedbacks.
Where is Sallie Mae located?
Sallie Mae is headquarted at 131 Continental Dr Newark, DE 19713. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Sallie Mae by dialing (302) 369-3716 or visit their website N/A.
How much monetary loss is incurred by Sallie Mae’s customers?
According to the reviews posted by Sallie Mae’s customers, US $2321 was the total loss incurred, and hence the severity of the scam is high.

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5 Reviews on Sallie Mae

  1. if your considering deferring your loan, or some other form of struggle.

    Sallie Mae is polite when they are getting your money, but are very rude, mean, and hateful when you are late on your payment, need help from them, if your considering deferring your loan, or some other form of struggle.

  2. This is still not happening!!

    Sallie Mae is by far the worst company I have ever worked with. I went to a private school, accrued much debt and was left with a great education, a great job and student loans from 3 major banks.

    Sallie Mae is the only bank which makes it difficult (to say the least) to pay above and beyond the minimum payment. They hold my money and do what they want it.

    They keep my additional funds paid in their account, waiting to apply them to my loans in a random order never the same routine month to month.

    For the past 5 years I have been trying to convince Sallie Mae to apply my payments the same week I pay and to the principle of my choice.

  3. The nerveee!!

    Attention Students: I would suggest to not ever go with this lender. Recently, I applied for only $3k to pay for my last class before I graduate and I knew I had to have a co-signer and my partner did for me and I am greatful he offered!!!

    Well, here is what happened, When Sallie Mae called my co-signer to verify them, they said that even if he had a 750 score, that they were declining the loan due to my co-signer having to high of balances on their credit cards, even if he pays as agreed!!

    I was so shocked that they declined a loan based on your credit limits!!! even if you have perfect credit and pay as agreed and we are talking about a person with a 750 score.. So before you get a co-signer,,,have them check to see if their credit limit on al their cards are below half..

    The rep had the nerve to tell the co-signer that he should learn to consolidate his credit cards to one or two and not have three or four cards.. The nerveee!!

    So, I contacted the ECOA and the Consumer Finance Protection Bueru to investigate these folks and to conduct a comparison analyst review on their student loans. This is discrimination based on how someone keeps their personal credit card limits, not how they repay…..Students, think twice before you contact these folks and please save your money or go somewere else!!!

  4. Sallie Mae has got to be the most ill run company in the world.

    Sallie Mae has got to be the most ill run company in the world. They hire total idiots to try and deal with people’s finances, when they themselves, don’t have a clue regarding the loan industry. Each and everytime a loan is paid and it’s not the normal payment, they screw up the loan.

    You can give them specific instructions in writing about how the payment should be applied and they STILL misdirect the funds. They of course have NO PROBLEM cashing the check, just applying it.

    Each and every time it takes HOURS to get their mistakes rectified, and that is not until you ask to speak to a manager because the peeon doesn’t understand English. Unfortunately for all of us there aren’t many other options for student loans. Maybe I should think about opening my own student loan business and give them some competition.

  5. Avoid them at ALL costs!

    I am not even a customer of this company, but they harass me constantly with recorded phone calls to my cell phone. I have gotten 6 calls from them in the last 48 hours. Morning and late at night!

    I cannot be removed from their call list because their website doesn’t allow me to email them to request removal – only to apply for a loan. When I call, they have long wait times. I am not in the market for a loan and have not requested ANY information from anyone. Avoid them at ALL costs!

Reported Loss :2321 $
Severity of Scam :High
Reported by : Anonymous
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