Roy Elahi – Preferred Mortgag...

Very Poor Communication

Not impressed at all. Very poor communication during entire process with Stonecastle.

Not sure if things are winding down after his 30 years, but I would not refer this person to anyone looking for someone reputable to handle ANY loan.

At this very moment we were supposed to be closing on our home.

We were given a date of closing on 3-20-12 and were told on 3-18-12 that there was a 90% chance that we would not be moving in our new home.

We asked ‘when” we were told perhaps 3-23-12 if we were lucky.

When we went to sign documents with Title company is the only way we found out that the interest rate was fixed from 7 years rather than 10 years.

WOW, can you imagine realizing that your contract was changed at signing?

So when we called him, he didn’t apologize, he said “I told you about it” LIAR, LIAR, LIAR!

Now keep in mind we sold our home, and closing was supposed to be simultaneous.

Never happened, we did however move out as we didn’t want to screw the new homeowners as they had a professional mortage company handling their business.

So as we sit in a HOTEL room, belongings in storage and waiting for our home to close, we can only wish that we had been with ANYONE else.

The worst part is that he came recommended. At this point we understand that things don’t always happen as we wish.

PLEASE MAKE IT CLEAR…… But you figure when you spend $850,000 for a home that communcation is constant and that you are updated when there are issues.

At this point we wait, Roy still hasn’t called and has not offered an apology.

After this process is concluded, I will update this with any apologies and or any concessions which he may make make to show that he is truly concerned about his clients or more about his commission?

DocNcop

Is Roy Elahi - Preferred Mortgage Group legit?
Roy Elahi - Preferred Mortgage Group is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 1 consumer(s) was/were given a Roy Elahi - Preferred Mortgage Group as a negative rating, and only a few left positive feedbacks.
Where is Roy Elahi - Preferred Mortgage Group located?
Roy Elahi - Preferred Mortgage Group is headquarted at 2600 Old Crow Canyon Rd Ste 201 San Ramon, CA 94583. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Roy Elahi - Preferred Mortgage Group by dialing (925) 487-7075 or visit their website royelahimtg.com.
How much monetary loss is incurred by Roy Elahi - Preferred Mortgage Group’s customers?
According to the reviews posted by Roy Elahi - Preferred Mortgage Group’s customers, US $4366 was the total loss incurred, and hence the severity of the scam is high.

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1 Review on Roy Elahi – Preferred Mortgage Group

  1. I would most definitely recommend Roy Elahi at Stonecastle Land and Home Financial.

    Roy is awesome! I just closed on a new home and it couldn’t have gone any smoother. I’ve used Roy in the past for refinancing and just recently for a home purchase. My experience in each case has been great. I would most definitely recommend Roy Elahi at Stonecastle Land and Home Financial.

Reviews:1
Reported Loss :4366 $
Severity of Scam :High
Reported by : Anonymous
Views :