Roundpoint Mortgage Services

Awful At Responding

My mortgage loan used to be with Prime lending and I have never had 1 issues with them.

I have been a home owner for 8 years now and I have never experienced anything like I have experienced in the 1 month my loan has been sold to Roundpoint Mortgage Services.

They treat their customers like they have zero knowledge on any subject matter.

When I sent in valid documentation of the value of my home and asked them to remove my escrow account and PMI they denied the request stating, “they valued my home at $XXXX, which was $40,000 less than what the tax office just sent me and $7,000 less than what I bought my home for 2 years ago!

Needless to say, they do not work with their “customers” and are awful at responding and communicating anything.

If at all possible refuse to work with Roundpoint Mortgage.

In my situation there is no way around it, but if you have a choice, please do not! You will regret it!

Is Roundpoint Mortgage Services legit?
Roundpoint Mortgage Services is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 1 consumer(s) was/were given a Roundpoint Mortgage Services as a negative rating, and only a few left positive feedbacks.
Where is Roundpoint Mortgage Services located?
Roundpoint Mortgage Services is headquarted at 4400 Amon Carter Blvd Ste 110 Fort Worth, TX 76155. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Roundpoint Mortgage Services by dialing (877) 426-8805 or visit their website N/A.
How much monetary loss is incurred by Roundpoint Mortgage Services’s customers?
According to the reviews posted by Roundpoint Mortgage Services’s customers, US $6654 was the total loss incurred, and hence the severity of the scam is high.

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Reported Loss :6654 $
Severity of Scam :High
Reported by : Anonymous
Views :