PrimeWay Federal Credit Union

The Worst Credit Union

PrimeWay Federal Credit Union is the worst. Their mode de operandi is to hold your check, then get you for overdraft.

I deposited a $128 check drawn on a Bank of America account and they held it for 12 days! 12 days!

Only way to get anything done is to talk to a branch manager according to member services.

Oh, but try finding or getting them to connect you to a branch manager! NEVER.

I am stuck here for the moment because of direct deposit and auto-bill pay and such but don’t mess up like I did.

“DO NOT OPEN AN ACCOUNT HERE!” There are plenty of other Credit Unions that actually care about their members.

There customer service rep actually said “If you would have read the fine print in our mobile banking app acceptance form, it says we can hold the check for a long time.”

Don’t give your money to this place.

Is PrimeWay Federal Credit Union legit?
PrimeWay Federal Credit Union is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 26 consumer(s) was/were given a PrimeWay Federal Credit Union as a negative rating, and only a few left positive feedbacks.
Where is PrimeWay Federal Credit Union located?
PrimeWay Federal Credit Union is headquarted at 3800 Washington Ave Houston, TX 77007. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact PrimeWay Federal Credit Union by dialing (713) 799-6200 or visit their website
How much monetary loss is incurred by PrimeWay Federal Credit Union’s customers?
According to the reviews posted by PrimeWay Federal Credit Union’s customers, US $4585 was the total loss incurred, and hence the severity of the scam is high.

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26 Reviews on PrimeWay Federal Credit Union

  1. Primeway refuses to allow access to joint account

    Primeway treats joint accounts as if they are single owner accounts. Primeway helps my spouse financially abuse me by blocking access to our joint account for 19 yrs. Every time I try to report this or correct it they talk about oddities with my account, “I’ve never seen this error before”. Then they come back & tell me that I have to ask permission from my husband for access to our joint account. Now I have to report this to federal agencies & the like because you can’t find their supervisory committee or anyone else in charge to make complaints or work anything out with the credit union. It’s the most unprofessional, shoddy & dirty scam financial institution I’ve ever heard of. No one can believe I’m being criminally violated this way. Not even my divorce lawyers think it could possibly be as bad as I’m saying. Trust me… it is.

  2. Trash

    They closed the branch I used and everything else was over 20 miles away. They will not close your account until you write and mail a letter explaining why you are closing the account. Then they will close the account due to in-activeness and take the money you have in there. The customer service is incompetent and rude. Stay away this place is trash.

  3. I highly recommend working with her whenever possible.

    I love working with Yerica Pessoa at the heights branch. She’s been very helpful for me and my siblings when we have any sort of questions. I highly recommend working with her whenever possible.

  4. Great customer service.

    Great customer service. Yerica is the best

  5. Awesome Bank to work with

    Awesome Bank to work with ,Tiffany Poole has been awesome and has facilitated my families banking needs for years I wouldn’t trust anyone else with our money!

  6. PrimeWay you definitely have a wonderful employer within

    I would definitely like to rate PrimeWay Federal Credit Union and give them a 3-star rating although I have had a checking and savings with them for some time I recently had an auto financed through them and I must say Mrs.

    Tara Houston is definitely the best she walked me through things step-by-step and was very professional and got things did in a timely manner she made the process very easy and I really appreciate her. PrimeWay you definitely have a wonderful employer within

Reported Loss :4585 $
Severity of Scam :High
Reported by : Anonymous
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