Prestige Financial Services

HORRIBLE CUSTOMER SERVICE

HORRIBLE CUSTOMER SERVICE. Prestige Financial Services has been my auto lender for the past 3 years.

Over this time, I have had ALL ON TIME PAYMENTS and no issues whatsoever.

I have asked about refinancing my auto loan at least 5 times as I was told when I first bought my vehicle this was an option, and confirmed this by their website that clearly claims they offer refinancing.

This month I ran into a financial issues and my payment was returned- obviously, this was not my intention….. who wants to avoid their car payment?! I was stressed but knew things would be fine because I got paid in 2 days.

The morning of my pay date, I received a text from Brianna Howard (who is not even my account representative) letting me know my payment had been returned a second time.

I immediately responded CONFUSED as to why my account had been debited a second time.

I knew I didn’t have the funds the day before so I would never have approved this.

Brianna responded by blaming ME! Saying I was “mad at the wrong person”and “its not her issue”.

I WAS SHOCKED. I’m still shocked. I feel completely violated.

My personal information, my banking information, was used WITHOUT MY CONSENT and caused me to accrue additional overdraft fees.

All so much without an apology or acknowledgement of wrong doing.

DO NOT TRUST THIS COMPANY. They only care about the way their books look at the end of the month.

THEY WILL USE YOUR checking account information TO MAKE PAYMENTS FOR YOU WITHOUT CONSENT.

Is Prestige Financial Services a scam?
Prestige Financial Services is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Prestige Financial Services legit?
First Prestige Financial Services is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Prestige Financial Services’s consumers?
There is/are 42 review(s) posted about Prestige Financial Services and it indicates that the severity of the scam is High.
Where is Prestige Financial Services located?
Prestige Financial Services is located at 1420 500 W, Salt Lake City, UT 84115, USA. You can contact Prestige Financial Services by dialing (801) 844-2100 or visit their website gopfs.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Prestige Financial Services’s customers?
According to the report(s), US $3252 was the total loss incurred by Prestige Financial Services’s customers.

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42 Reviews on Prestige Financial Services

  1. A pure joke.

    A pure joke. The most rude, nasty, and unbelievable people I have ever had to deal with in my life threatening to come get the car. I keep telling them to and they don’t like that . Putting words in your mouth.

    I have told them numerous times be glad this is not face to face because you wouldn’t have half a mind to say what your saying right now if you weren’t hiding behind your phone. I wish I would have read these reviews before thinking of going with this joke of a company.

  2. I would not recommend this company to my worst enemy.

    This is a terrible loan company, they are harassing and intrude on you. They have no grace period and begin to call your references after your only a day late. They will also look up and call your neighbors, landlord and work without your consent. When they call your neighbors I have only been 2 days past due. I have told this company to remove my work number from their calling list and they still call.

    They will email, text and call you – pretty much they stalk you without even being 1 week late. Besides the stalking I have paid on my car for 3.5 years and only paid off $3,000 in principal. This company is a scam and rip off and unfortunately after my BK I thought this was the only way to get a car but there are other options for you after BK. I would not recommend this company to my worst enemy.

  3. I got to keep the car and they paid for the rest of the loan, and my attorney fees, I also thin I got people fired

    I bought a car from them big mistake, they gave me a 23% interest, I paid about 5,000 and they told me that I still owe 20,000 when the price of the car was only $12,000 they kept calling me aggressively and kept adding fees they said they would pick up the car but they never did, couple months later I talked to a friend that worked there and told me to do this.
    she said:

    when they call you tell them you have a cease and desist letter and you cannot be contacted any longer about this matter, she also told me to wait until they call again and document the attempts, and to get in touch with a attorney and sue them so that’s what I did.

    I got to keep the car and they paid for the rest of the loan, and my attorney fees, I also thin I got people fired… all this was done in less than 2 months, my attorney said that these companies know what they are doing is illegal on the way they try to collect money, but you as customer have rights and can strike back if there is enough of us we can stop this company from damaging your life.

    if you have problems with them do what I just told you and find legal help it’s available at not cost to you and you get to keep your car

  4. This place needs shut down.

    Customer service sucks. My son missed some payments and they repo’s car. within hours of the repo they were contacted and the payment with arrangements were made. This is about 12 noon. She stated she would call right back with the information where to reclaim the car.

    At 3pm he finally called her and was given a number, which did not even do repo in the area. called back 4 more times getting 4 more numbers and none of them were correct.

    Called her right back and she was gone for the day. This is very scary since they are handling money and such. Credit scores….. I am glad that we are going to be able to move this loan to real bank where customer service and information is attainable. This place needs shut down.

  5. I wouldn't recommend these people to dog sit for me much less finance anything.

    They checked my contact list info. (list of people and their addresses that you provide when you originally apply and are approved for the vehicle. Places they can try to find the vehicle in the event you get behind in payments).

    Well, they contacted my ex and offered him $100 if he would tell them where the vehicle was. I lost my job and had to move in with him in Columbia, MD. Well wouldn’t you know it, being the desperate person that he is, he told Prestige where to find the vehicle, (at his apartment).

    Needless to say, within 24 hours, the vehicle was repossessed by Prestige and now they’re trying to say that I owed, over $12,000.00 in late payments, etc.

    First of all, they would have NEVER allowed anyone to get $12,000.00 behind in payments. I don’t know how they are arriving at this figure, (because no one will return any of my calls).

  6. You poor people

    You poor people…. yes this company is a JOKE but u have to STAND YOUR GROUND with them. I had them so pissed off at me until it was funny.. I blocked them from calling me directly, told all my contacts to block them and only allowed them to contact me via email which they hated.. I ignored every letter they sent and returned it to “SENDER” …

    I stopped paying for this car when the term was up and didnt pay their late fee’s or anything. They couldnt find the car even if they wanted to because it was not at the address THEY had when i bought the car.. So basically these bitches were at my mercy and i loved it… This is how u have to treat bullshit companies like this.. I promise u those fuckers know my name at that entire company LOL

  7. The absolute worst

    I agree with you I hate them and cant wait to get rid of them. If it was a way I could get out of this loan I would.

  8. They are shady and I would never do business with them again.

    These people are crazy they will harass the shit out of you even when your payment is not late. Even told me once that it was late the same day it was due and threatened to Repo when I was 5 days late. They are shady and I would never do business with them again.

  9. The harassment is unbearable

    The harassment is unbearable I’m almost ready to turn the car in and go and get another car just thought I have to deal with that…

  10. Stay far away from this place!

    If you like throwing your money away go with Prestige! You will never have the chance to qualify for the rate reduction plan. They charge so much interest that unless you pay extra, most doesn’t even go towards the payment. Stay far away from this place!

Reviews:42
Reported Loss :3252 $
Severity of Scam :High
Reported by : Anonymous
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