Poli Mortgage Group

The Lack Of Communication

I really wish I had shopped around before I went with Poli Mortgage Group.

I trusted the person I worked with because he was the father of someone I had worked with, but I think that was a mistake.

The lack of communication and professionalism was really surprising to me.

I definitely got the impression that my loan wasn’t really worth them bothering with.

I sent many e-mails that got no response, and often was not called back in response to voicemail.

They needed anything they needed from me right away, but they took quite a bit of time getting back to me with information I needed from them.

They also dragged their feet even trying to obtain the information they needed from my condo association.

They said that they had asked for the infomation a week before last Thursday, and asked me to call the condo association about it.

The management company told me that they do not give this information out without the condo owner’s consent, and nobody had asked me for my consent , so it sounds like the mortgage brokers just never called.

By the time they bothered to mention it to me, they needed the information right away.

This seemed to be no big deal to them, but since my home is the biggest purchase I will ever make in my life, it is actually pretty important to me.

I would definitely say this company does a little less than the bare minimum to give good customer service.

I also have the feeling I should have lookedaround to see if somebody could have given me a better rate.

Is Poli Mortgage Group legit?
Poli Mortgage Group is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 4 consumer(s) was/were given a Poli Mortgage Group as a negative rating, and only a few left positive feedbacks.
Where is Poli Mortgage Group located?
Poli Mortgage Group is headquarted at 87 West Street 2nd Fl Walpole, MA 02081. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Poli Mortgage Group by dialing (781) 232-8000 or visit their website polimortgage.com.
How much monetary loss is incurred by Poli Mortgage Group’s customers?
According to the reviews posted by Poli Mortgage Group’s customers, US $3288 was the total loss incurred, and hence the severity of the scam is medium.

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4 Reviews on Poli Mortgage Group

  1. Far superior to any bank or mortgage company would never go anywhere else.

    Poli Mortgage has been servicing all of our real estate transactions for more than 10 years. Far superior to any bank or mortgage company would never go anywhere else.

  2. I will always highly recommend Poli Mortgage!

    Sarah and Chip are SO amazing to work with. Not only are they very good at what they do, but they truly care about getting you the best rate and allowing you to have the best experience possible.

    We have used them for the past 3 homes we’ve bought, and this last one was particularly stressful. Knowing that they were always on top of things on their end, and they always had our best interest in mind, it made a very stressful situation way more comfortable. I will always highly recommend Poli Mortgage!

  3. we were ready to close in 20 days!

    This company and the people that work there are professional, helpful, great communicators, and excellent to work with! From the first contact all the way to the last communication.

    William and Chip have been outstanding throughout the entire process. This is a the7th mortgage that Poli has done for me. Great work. we were ready to close in 20 days!

  4. I had a bad experience with Poli and I think it's significant enough to share.

    I had a bad experience with Poli and I think it’s significant enough to share. I was a past customer with mixed results and I had done business with other brokers too with good results.

    I decided to re-engage with Poli to get cash out. I like the idea of keeping my money with local businesses whenever practical. I requested a refi loan with them on August 28th. I signed the closing papers on November 28.

    I’ll tell you what happened in between that created the bad experience. I also want to think that my experience isnt attributed to individual people, rather it’s about the process/es that the employees have to follow.

    I live in a very nice area of Norwood and needed 10k out from my refi. I was up front about this from the beginning. My home is in great condition and in a great neighborhood.

Reported Loss :3288 $
Severity of Scam :Medium
Reported by : Anonymous
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