Pike Creek Mortgage Services

The Worst Customer Service

Do NOT use Pike Creek Mortgage Services! Mark Coffman has to be the very best example of the worst possible customer service ever.

We were given a commitment letter that our payment would be 1000.77, and when we asked Michelle Peters in an email if that included everything (taxes, interest, and insurance), she said yes.

My husband got a call from Mark four days later stating very coldly that Michelle was wrong and the amount will be 1220.00 +… We have been dicked around when it came to our closing date… first it was 4/20… now it MIGHT be 4/30 “at the latest”… after we made it clear we needed out of our apartment by 5/1.

We were also told our loan was approved and then got a denial letter.

Apparently the date supplied by the seller when he acquired the deed to the home was incorrect so we were forced to resign and resubmit all of the paperwork reflecting new dates, including the same damn tax information and pay stubs we already gave them!

When I called to vent my frustration to Mark, he called my husband and proceeded to insult me.

My husband told me what was said and I was furious! Never EVER go through this company!

It has soured our first time home buying experience, and with me being 4 months pregnant, I certainly didn’t want or need this ridiculous amount of stress.

Is Pike Creek Mortgage Services legit?
Pike Creek Mortgage Services is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 3 consumer(s) was/were given a Pike Creek Mortgage Services as a negative rating, and only a few left positive feedbacks.
Where is Pike Creek Mortgage Services located?
Pike Creek Mortgage Services is headquarted at 2100 Drummond Plz Bldg 2 Newark, DE 19711. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Pike Creek Mortgage Services by dialing (302) 803-4401 or visit their website pikecreekloans.com.
How much monetary loss is incurred by Pike Creek Mortgage Services’s customers?
According to the reviews posted by Pike Creek Mortgage Services’s customers, US $3214 was the total loss incurred, and hence the severity of the scam is high.

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3 Reviews on Pike Creek Mortgage Services

  1. Frank Thornton and his team is AWESOME!

    Frank Thornton and his team is AWESOME!! Frank is very knowledgable of the business and was very informative and he made the process seamless and painless.

    He provided me with all the tools and resources I needed in order for me to be successful in the home purchasing process. It was a great experience and a pleasure working with him. Thanks again Frank!!

  2. Everyone we felt with at pike creek was great.

    Everyone we felt with at pike creek was great. They went out of the way and above a Beyond. Our first house fell through ( sellers fault ). Our team went all out when we found our house to get everything done in three weeks and get us to the table. This is our third house and we have never had things go this smoothly. Thank you Ben and the whole team.

  3. Good Service

    Bernie was great! He made the home buying process so smooth and easy and keep us notified every step of the way.

Reported Loss :3214 $
Severity of Scam :High
Reported by : Anonymous
Views :